Amazon Data Services, Inc.

Technology

TechnicalProgramManagerSalesforcePlatform

$100–172k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technical Program Manager – Salesforce Platform at Amazon Data Services, Inc.. Skills: Program management, Salesforce platform, Infrastructure operations. Own program delivery for Salesforce initiatives. Manage scope, schedule, dependencies, quality”

What You'll Achieve.

Deliver highest standards for safety; Deliver highest standards for security; Provide infinite capacity at lowest cost

Industry & Context.

Technology
Problems you'll solve

Risk mitigation; Troubleshooting

What They're Looking For.

Must Have

3+ years technical program management, 2+ years software development, 3+ years project management disciplines, Experience managing cross functional teams, Experience building processes, Experience coordinating release schedules, Experience communicating to senior leadership

Nice to Have

3+ years working with engineering teams, Bachelor's degree in engineering, Bachelor's degree in computer science

What You'll Do.

Own program delivery for Salesforce initiatives

Partner with stakeholders and developers

Translate requirements into CRM solutions

Drive cross-functional alignment

Ensure capabilities meet business needs

Identify and mitigate risks

Escalate blockers and drive resolution

Define and track KPIs and SLAs

Report program status and recommendations

Establish governance frameworks

Establish best practices for development

Establish best practices for release management

Establish best practices for data quality

Evaluate Salesforce landscape

Identify opportunities to consolidate

Identify opportunities to modernize

Identify opportunities to extend capabilities

Lead vendor and partner coordination

Ensure delivery commitments are met

Champion process improvement

Build repeatable program management practices

How You'll Work.

Team & Collaboration

Cross-functional alignment; Engineering teams; Operations teams; Finance teams; Supply chain teams; Business stakeholders; Salesforce developers; Platform engineers

Communication Scope

Presenting to leadership

Process & Methodology

Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Release management

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Supply Solutions team seeks a Technical Program Manager to own and evolve our Salesforce platform strategy. This role sits at the intersection of enterprise technology and large-scale infrastructure operations, driving the programs that enable our supply chain and operational teams to work smarter and faster. You'll partner with engineering, operations, and business stakeholders to deliver Salesforce-based solutions that scale with the demands of AWS global infrastructure. Key job responsibilities - Own end-to-end program delivery for Salesforce platform initiatives across Data Center Supply Solutions, managing scope, schedule, dependencies, and quality from inception through launch and operation - Partner with business stakeholders, Salesforce developers, and platform engineers to translate operational requirements into scalable CRM solutions and workflows - Drive cross-functional alignment across engineering, operations, finance, and supply chain teams to ensure Salesforce capabili

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