Amazon Data Services, Inc.
Technology
TechnicalProgramManager–SalesforcePlatform
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Program Manager – Salesforce Platform at Amazon Data Services, Inc.. Skills: Program management, Salesforce platform, Infrastructure operations. Own program delivery for Salesforce initiatives. Manage scope, schedule, dependencies, quality”
What You'll Achieve.
Deliver highest standards for safety; Deliver highest standards for security; Provide infinite capacity at lowest cost
Industry & Context.
Risk mitigation; Troubleshooting
What They're Looking For.
Must Have
3+ years technical program management, 2+ years software development, 3+ years project management disciplines, Experience managing cross functional teams, Experience building processes, Experience coordinating release schedules, Experience communicating to senior leadership
Nice to Have
3+ years working with engineering teams, Bachelor's degree in engineering, Bachelor's degree in computer science
What You'll Do.
Own program delivery for Salesforce initiatives
Partner with stakeholders and developers
Translate requirements into CRM solutions
Drive cross-functional alignment
Ensure capabilities meet business needs
Identify and mitigate risks
Escalate blockers and drive resolution
Define and track KPIs and SLAs
Report program status and recommendations
Establish governance frameworks
Establish best practices for development
Establish best practices for release management
Establish best practices for data quality
Evaluate Salesforce landscape
Identify opportunities to consolidate
Identify opportunities to modernize
Identify opportunities to extend capabilities
Lead vendor and partner coordination
Ensure delivery commitments are met
Champion process improvement
Build repeatable program management practices
How You'll Work.
Team & Collaboration
Cross-functional alignment; Engineering teams; Operations teams; Finance teams; Supply chain teams; Business stakeholders; Salesforce developers; Platform engineers
Communication Scope
Presenting to leadership
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Release management
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Supply Solutions team seeks a Technical Program Manager to own and evolve our Salesforce platform strategy. This role sits at the intersection of enterprise technology and large-scale infrastructure operations, driving the programs that enable our supply chain and operational teams to work smarter and faster. You'll partner with engineering, operations, and business stakeholders to deliver Salesforce-based solutions that scale with the demands of AWS global infrastructure. Key job responsibilities - Own end-to-end program delivery for Salesforce platform initiatives across Data Center Supply Solutions, managing scope, schedule, dependencies, and quality from inception through launch and operation - Partner with business stakeholders, Salesforce developers, and platform engineers to translate operational requirements into scalable CRM solutions and workflows - Drive cross-functional alignment across engineering, operations, finance, and supply chain teams to ensure Salesforce capabili
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