Databricks
data and AI
TechnicalProgramManager,ProfessionalServices-LATAM
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Program Manager, Professional Services - LATAM at Databricks. Skills: technical leadership, program management, customer engagement, risk mitigation, stakeholder management. successful delivery of complex customer engagements. providing technical leadership and guidance to the implementation team”
What You'll Achieve.
accelerate and de-risk customer outcomes; achieving project goals; maintaining exceptional customer satisfaction; help customers solve their complex data challenges; help our customers achieve their goals and guide their businesses forward; make informed decisions that push their business forward; turn insights into action
Industry & Context.
solve their complex data challenges; mitigate technical risks and dependencies; mitigating unexpected technical challenges
What They're Looking For.
Must Have
technical acumen, strategic influence, ability to stay current on technology trends, make sound technical decisions without being a hands-on coder, managing large, complex engagements, mitigating unexpected technical challenges, managing the trade-offs between scope, budget, and timeline, excellent communication, negotiation skills, conflict resolution skills, track record of influencing technical teams, effectively tailoring messages for different audiences, proven ability to multitask, manage multiple engagements, delivering a high level of customer satisfaction
Nice to Have
Experience with BI, data management, big data technologies
What You'll Do.
successful delivery of complex customer engagements
providing technical leadership and guidance to the implementation team
guiding technical teams through key architectural decisions
navigating trade-offs between established and innovative approaches
proactively identifying and mitigating technical risks and dependencies
producing high-quality deliverables
managing all aspects of a program
acting as the primary point of escalation for customers regarding technical delivery issues
escalating to other parts of Databricks for rapid resolution
building trust and credibility with technical teams and stakeholders
clearly articulating Databricks’ vision and solutions
facilitating productive
goal-oriented meetings
How You'll Work.
Team & Collaboration
work with a collaborative, customer-focused team; work closely with cross-functional teams; influencing technical teams; building trust and credibility with technical teams and stakeholders
Communication Scope
Excellent communication; negotiation; conflict resolution skills; effectively tailoring messages for different audiences, from engineers to executives
Process & Methodology
Program & Project Management, managing large, complex engagements, mitigating unexpected technical challenges, managing the trade-offs between scope, budget, and timeline, managing all aspects of a program, including scope, schedule, budget, risk, and resources
Full Job Description
CSQ227R42 Technical Program Manager, Professional Services - LATAM At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! As a Technical Program Manager at Databricks, you will be a key driver in our Professional Services team's mission to accelerate and de-risk customer outcomes. Your role is central to achieving project goals and maintaining exceptional customer satisfaction, particularly within our LATAM customer base. While you are not expected to have hands-on coding experience, your technical acumen and strategic influence will be critical for guiding complex engagements to success. You will work closely with cross-functional teams to deliver excellence at every stage. The Impact You Will Have Be responsible for the successful delivery of our most complex customer engagements by providing technical leadership and guidance to the implementation team. Guide technical teams through key architectural decisions, helping them navigate trade-offs between established and innovative approaches. Proactively identify and mitigate technical ri
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