Paytm
Financial Services
TechnicalProgramManager-PaytmGold
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Program Manager- Paytm Gold at Paytm. Skills: Technical Program Management, Agile execution, Scrum Master, Lending Platform. Own delivery of initiatives. Break roadmap into plans”
Industry & Context.
Problem solving; Risk management; Root cause analysis
What They're Looking For.
Must Have
2-3 years Technical Program Management, Experience in Fintech, Payments, Lending, Banking, Understanding of Agile & Scrum methodologies, CSM / PSM / SAFe certification, Manage multiple engineering teams, Hands-on JIRA, Confluence experience
What You'll Do.
Own delivery of initiatives
Break roadmap into plans
Ensure release readiness
Drive Agile best practices
Improve team predictability
Coordinate across teams
Align priorities with partners
Ensure clarity on requirements
Identify cross-system dependencies
Drive release calendars
Manage production launches
Escalate with mitigation plans
Ensure leadership visibility
Provide weekly health updates
Drive decision-making meetings
Ensure closure of action items
Ensure adherence to SLAs
Improve execution processes
Remove operational inefficiencies
Monitor production issues
Drive RCA with engineering
How You'll Work.
Team & Collaboration
Cross-functional initiatives; Multiple squads; Product, Engineering, Risk, Ops; External lending partners; Internal teams; External partners
Communication Scope
Stakeholder communication; Reporting
Process & Methodology
Agile, Scrum, Program management, Release management, Dependency management
Full Job Description
## Description About the Company: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Role Overview: We are looking for a Technical Program Manager / Scrum Master who will drive end-to-end execution of complex, cross-functional initiatives across our Lending Platform. The role requires strong program management discipline, Agile execution expertise, and the ability to coordinate Product, Engineering, Risk, Operations, and external partners. You will act as the execution owner — ensuring predictable delivery, managing risks early, and bringing clarity across multiple teams working on loan origination, underwriting, integrations, and servicing journeys. Key Responsibilities: 1. Program Execution & Planning - Own delivery of large, cross-team initiatives across the lending lifecycle (LOS, LMS, underwriting, bureau integrations, disbursal & collections). - Break product roadmap into execution plans, milestones, and sprint deliverables. - Define scope, owners, dependencies, and timelines. Ensure release readiness and production rollout planning. 2. Agile & Scrum Management - Act as Scrum Master for multiple squads. - Run sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog grooming. - Track velocity, burndown, and sprint commitments. - Drive Agile best practices and improve team delivery predictability. 3. Stakeholder Coordination - Coordinate across Product, Engineering, Risk, Data Science, Ops, Compliance, and Partner teams. - Align priorities across internal teams and external lending partners (Banks/NBFCs/KYC providers/Bureau partners). - Ensure clarity on requirements and acceptance criteria. 4. Dependency & Release Management - Identify cross-system depend
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