Acorns
Fintech
TechnicalProgramManager,Payments&Billing
Neural analysis suggests this role is
optimal for Senior candidates.
“Technical Program Manager, Payments & Billing at Acorns. Skills: Payments, Billing, Account Linking, Technical Program Management. Define and execute payments and billing roadmap. Drive improvements for bank account connectivity”
What You'll Achieve.
Scale payments and billing infrastructure; Improve customer experience; Maintain robust financial posture; Scale systems for global use; Optimize customer experience; Deliver high quality product improvements; Optimize backend architecture; Improve internal team's value and efficiency
Industry & Context.
Identify areas of opportunity; Prevent blind spots and future issues; Reduce friction for customers; Prevent future billing concerns; Optimize customer experience; Optimize backend architecture
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What They're Looking For.
Must Have
5+ years of Technical Program Management experience in Fintech, foundational knowledge of the mechanics of apple pay, google pay, credit/debit cards, prepaid cards, and the nuances of working with payment processors, point of sale systems, and banking institutions, An understanding of APIs, SQL, and the mechanics of payment processing and account linking (e. g. , Plaid), Deep understanding of account connectivity (e. g. , Plaid, manual linking, and automated verification) and how to optimize these for conversion and security, Expertise in data analysis
Nice to Have
Knowledge of Recurly, Knowledge of Apple Pay, Knowledge of Google Pay, Knowledge of ACH, Knowledge of Venmo, Knowledge of Zelle, Knowledge of Plaid
What You'll Do.
Define and execute payments and billing roadmap
Drive improvements for bank account connectivity
Develop strategy for payment technologies
Expand ecosystem beyond Apple Pay and Google Pay
Drive workflow strategies and tools
Lead relationships with processors and vendors
How You'll Work.
Team & Collaboration
Collaborate with Engineering, Finance, and Data Science; Work with product team
Process & Methodology
Technical Program Management, Running complex projects
Full Job Description
TECHNICAL PROGRAM MANAGER, PAYMENTS & BILLING | ACORNS At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values: Lead With Heart, Make Bold Decisions, Always Build Trust, Never Stop Growing, and Find a Way. These values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone’s hands. Acorns is seeking a Technical Program Manager to lead the evolution of our Payments, Billing, and Account Linking infrastructure. In this role, you will be the architect and operator of the payment, point of sale, and money movement systems for millions of customers. You will focus on identifying improvements in the current systems and own the delivery of new product launches to provide the highest quality customer experience while maintaining a robust financial posture and scaling our systems for global use. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. WHAT YOU WILL DO AT ACORNS: - Infrastructure Strategy: Collaborate with Engineering, Finance, and Data Science to define and execute the payments and billing roadmap, ensuring Acorns’ management of funding sources and account linking is able to scale and our billing platform is dynamic to enable net new product opportunities. - Seamless Account Linking: Identify areas of opportunity and drive the delivery of improvements for bank account connectivity, improving the customer experience across account linking and verification experiences and building sophisticated monitoring to prevent blind spots and future issues. - Billing and Payment Excellence: Develop the strategy for how Acorns will leverage technologies like Recurly, Apple Pay, Google Pay, debit card providers, and ACH to reduce friction for our c
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