Heidi

Healthcare

TechnicalProgramManager,Heidi(6monthfixedtermcontract)

A$130–175k ~AI est. Melbourne, Victoria, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Technical Program Manager, Heidi (6 month fixed term contract) at Heidi. Skills: Project triage, Operational cadences, Program coordination, Stakeholder management. Drive project triage and coordination across multiple concurrent. Keep priorities clear”

What You'll Achieve.

Support over 73 million patient visits; Support over 2 million patient sessions weekly; Clinicians complete documentation; Clinicians get hours back

Industry & Context.

Healthcare
Problems you'll solve

Problem solving

Eligibility Requirements

Four weeks work from anywhere

What They're Looking For.

Must Have

2–5 years of experience in Technical Program Management, operations, project coordination, or a software engineer turned TPM, Experience owning operational rhythms, Able to execute without a legion of data analysts, product marketers, and research coordinators at your beck and call

Nice to Have

Software engineer turned TPM

What You'll Do.

Drive project triage and coordination across multiple concurrent

Keep priorities clear

Keep progress visible

Run core operational cadences

Own program coordination for key stakeholders

Maintain Linear to track work

Support delivery across the team

How You'll Work.

Team & Collaboration

Cross-functional workstreams; Key stakeholders

Communication Scope

Status updates

Process & Methodology

Program management, Project coordination, Agile

Full Job Description

HOWDY, WE’RE HEIDI 👋 “The AI startup growing faster than Canva” That’s what the Financial Review called us. In 18 months, we supported over 73 million patient visits and become one of the fastest-growing companies in the world. We pivoted from broad healthcare AI to building Earth’s finest AI Care Partner. Today, we support over 2 million patient sessions weekly across 116 countries and over 110 languages. Hundreds of thousands of clinicians use Heidi to complete documentation. Our mission is simple: strengthen the human connection at the heart of healthcare. We’ve found product-market fit with individual clinicians through our freemium medical scribe, transforming unstructured clinical visits into structured text artefacts. Clinicians and organizations quite like it. Now, we embark upon consuming more than just documentation. Every new job a clinician delegates to Heidi makes patients feel more attended to, cleans up health system logjams, and lets clinicians be clinicians again. That’s where you come in. WHAT YOU’LL DO - Drive project triage and coordination across multiple concurrent workstreams, keeping priorities clear and progress visible - Run core operational cadences - standups, demos, and reporting cycles - to keep teams aligned and moving - Own program coordination for key stakeholders, including calendar management and scheduling - Maintain and manage Linear to track work, surface blockers, and support delivery across the team WHAT WE’RE LOOKING FOR - 2–5 years of experience in Technical Program Management, operations, project coordination, or a software engineer turned TPM. - Comfortable managing multiple moving pieces in a fast-moving environment with shifting priorities - Experience owning operational rhythms: running cadences, writing status updates, and keeping calendars under control - Hands-on experience with Linear or similar tools like Jira or Shortcut Attitude is more important than experience so if you are a hungry, competitive and highly mot

Free ATS check

Applying for this Technical Program Manager, Heidi (6 month fixed term contract) role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about Heidi?

Real rants from real employees. Read before you apply.

Read Company Rants →