Amazon Data Services, Inc.

Cloud Computing

TechnicalProgramManager,FieldEngineering

$100–172k Austin, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technical Program Manager, Field Engineering at Amazon Data Services, Inc.. Skills: Data center engineering, Field engineering, Technical program management. Support new designs and innovations. Support data center end-of-life”

What You'll Achieve.

Ensure team efficiency; Ensure visibility of global program efforts

Industry & Context.

Cloud Computing
Problems you'll solve

Root cause analysis; Problem solving

Eligibility Requirements

Up to 25% travel expected

What They're Looking For.

Must Have

Bachelor's degree in engineering or computer science, 5+ years technical product or program management, 3+ years industrial or commercial engineering in mission critical facilities, Experience managing programs across cross functional teams, Experience building processes, Experience coordinating release schedules, Experience with data center MEP infrastructure technologies, Experience with HVAC, Experience with power distribution systems, Experience with controls

Nice to Have

3+ years working directly with engineering teams, Experience with roadmap strategy and definition, Experience developing and executing product roadmaps, Experience developing and executing technical roadmaps

What You'll Do.

Support new designs and innovations

Support data center end-of-life

Perform root cause analysis of failures

Improve capacity and availability

Optimize existing fleet

Lead multi-discipline teams

Generate enhanced reporting

Maintain meaningful KPIs

Implement process improvements

Implement automation improvements

Ensure team efficiency

Provide visibility of global program efforts

Partner with engineering teams

Partner with operations staff

Partner with project execution teams

Make strategic decisions

Guide operational needs

Identify upcoming risks

Identify upcoming issues

Identify upcoming bottlenecks

Drive alignment and implementation plans

Develop standards for tracking risks

Develop standards for reporting risks

Develop standards for closure of risks

Prepare narratives for leadership

Articulate decision points

Capture best practices

Leverage best practices

Understand AWS data center lifecycle

Prioritize activities

Support data center capacity

Support data center availability

Support data center safety

How You'll Work.

Team & Collaboration

Multi-discipline teams; Technical teams; Engineering teams; Operations staff; Project execution teams; Partner stakeholder teams; Cross functional teams

Communication Scope

Written communication; Verbal communication; Executive presentations

Process & Methodology

Program management, Roadmap planning, Release schedules

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data centers. This includes supporting new designs/innovations through data center end-of-life, with a focus on root cause analysis of failures, capacity and availability improvement, and optimization of the existing fleet. As a Field Engineering Technical Program Manager, you are an exceptionally strong communicator, both written and verbally. You will lead multi-discipline and highly technical teams. You will have experience of working in a complex engineering environment and will have worked on increasingly complex projects in multiple disciplines. Your experience includes data center MEP infrastructure technologies including HVAC, power distribution systems, and controls. You will generate and maintain enhanced reporting, meaningful KPIs, and process/automation improvements to ensure team efficiency and visibility of global program efforts to critical stakeholders and leadership. You will partner with other

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