Amazon Data Services, Inc.
Cloud Computing
TechnicalProgramManager,FieldEngineering
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Program Manager, Field Engineering at Amazon Data Services, Inc.. Skills: Data center engineering, Field engineering, Technical program management. Support new designs and innovations. Support data center end-of-life”
What You'll Achieve.
Ensure team efficiency; Ensure visibility of global program efforts
Industry & Context.
Root cause analysis; Problem solving
Up to 25% travel expected
What They're Looking For.
Must Have
Bachelor's degree in engineering or computer science, 5+ years technical product or program management, 3+ years industrial or commercial engineering in mission critical facilities, Experience managing programs across cross functional teams, Experience building processes, Experience coordinating release schedules, Experience with data center MEP infrastructure technologies, Experience with HVAC, Experience with power distribution systems, Experience with controls
Nice to Have
3+ years working directly with engineering teams, Experience with roadmap strategy and definition, Experience developing and executing product roadmaps, Experience developing and executing technical roadmaps
What You'll Do.
Support new designs and innovations
Support data center end-of-life
Perform root cause analysis of failures
Improve capacity and availability
Optimize existing fleet
Lead multi-discipline teams
Generate enhanced reporting
Maintain meaningful KPIs
Implement process improvements
Implement automation improvements
Ensure team efficiency
Provide visibility of global program efforts
Partner with engineering teams
Partner with operations staff
Partner with project execution teams
Make strategic decisions
Guide operational needs
Identify upcoming risks
Identify upcoming issues
Identify upcoming bottlenecks
Drive alignment and implementation plans
Develop standards for tracking risks
Develop standards for reporting risks
Develop standards for closure of risks
Prepare narratives for leadership
Articulate decision points
Capture best practices
Leverage best practices
Understand AWS data center lifecycle
Prioritize activities
Support data center capacity
Support data center availability
Support data center safety
How You'll Work.
Team & Collaboration
Multi-discipline teams; Technical teams; Engineering teams; Operations staff; Project execution teams; Partner stakeholder teams; Cross functional teams
Communication Scope
Written communication; Verbal communication; Executive presentations
Process & Methodology
Program management, Roadmap planning, Release schedules
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data centers. This includes supporting new designs/innovations through data center end-of-life, with a focus on root cause analysis of failures, capacity and availability improvement, and optimization of the existing fleet. As a Field Engineering Technical Program Manager, you are an exceptionally strong communicator, both written and verbally. You will lead multi-discipline and highly technical teams. You will have experience of working in a complex engineering environment and will have worked on increasingly complex projects in multiple disciplines. Your experience includes data center MEP infrastructure technologies including HVAC, power distribution systems, and controls. You will generate and maintain enhanced reporting, meaningful KPIs, and process/automation improvements to ensure team efficiency and visibility of global program efforts to critical stakeholders and leadership. You will partner with other
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