Nexthink
SaaS
TechnicalProgramManager-FedRAMP
Neural analysis suggests this role is
optimal for mid candidates.
“Technical Program Manager- FedRAMP at Nexthink. Skills: FedRAMP program execution, Security compliance, Cloud governance, Technical program management. Own and drive FedRAMP program execution. Provide operational oversight for FedRAMP system boundary”
What You'll Achieve.
Provide better digital experiences; Opening new markets; Earning trust with agencies, partners, auditors, and regulated customers; Keeping the authorized system operating effectively; Ensuring internal teams stay aligned on federal compliance priorities; Ensuring clear expectations, timely deliverables, and high-quality audit outcomes; Supporting current FedRAMP needs; Preparing for future initiatives; Achieve authorization commitments; Track findings, risks, exceptions, and dependencies through closure
Industry & Context.
Diagnose and fix issues at scale; Proactive optimization; Turn complex requirements into clear, executable programs
May require U. S. person status, Access to U. S. -only environments, Customer-driven eligibility requirements, Ability to work regularly with U. S. time zone stakeholders
What They're Looking For.
Must Have
7+ years of experience in technical program management, security compliance, cloud governance, federal delivery, or related roles supporting regulated SaaS, cloud, or public sector environments, working knowledge of FedRAMP processes, including authorization readiness, control implementation, evidence management, continuous monitoring, POA&M management, and assessment coordination, Good understanding of U. S. federal programs and compliance expectations, Experience managing audits, assessments, or compliance programs involving frameworks such as FedRAMP, NIST 800-53, DoD SRG, FISMA, ISO 27001, SOC 2, or similar control regimes, Ability to understand cloud architecture, security boundaries, shared responsibility models, data flows, logging, access control, incident response, and change management well enough to engage credibly with technical teams, You are fluent in both compliance and technical language, You bring structure to ambiguity, You communicate clearly and calmly with customers, auditors, consultants, and internal stakeholders, You are detail-oriented without becoming bureaucratic, You build trust through accountability, follow-through, and good judgment, You are comfortable working in a growing program where processes are still maturing
Nice to Have
Experience working with public sector customers, systems integrators, resellers, government procurement channels, or federal security stakeholders is highly desirable, Exposure to DoD Impact Level environments, especially IL5/IL6, Azure Government/GCC High, AWS GovCloud, or similar sovereign/government cloud environments is a plus, Track record of driving complex, cross-functional initiatives where success depends on influence, coordination, documentation quality, and persistent follow-through
What You'll Do.
Own and drive FedRAMP program execution
Provide operational oversight for FedRAMP system boundary
Coordinate FedRAMP processes across teams
Manage relationships with third-party assessment organizations
Partner with customer-facing teams to support federal customers
Maintain and improve FedRAMP documentation
Support future public sector initiatives
Help build repeatable operating mechanisms for federal cloud program
How You'll Work.
Team & Collaboration
Work closely with Security, Engineering, Product, Cloud Operations, Legal, Customer Success, Sales, and Executive stakeholders; Serve as a key point of coordination with customers, third-party assessors, consultants, cloud partners, and government stakeholders; Coordinate FedRAMP processes across Security, Engineering, Product, Cloud Operations, Support, Legal, and Customer Success; Partner with customer-facing teams to support federal customer meetings
Communication Scope
Communicate clearly and calmly with customers, auditors, consultants, and internal stakeholders
Process & Methodology
Technical program management, Program execution, Milestone tracking, Risk management, Remediation tracking, Continuous monitoring, Evidence collection, Cross-functional initiatives
Full Job Description
Nexthink is the leader in digital employee experience (DEX) management software. The company provides IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. With over 20 years of product innovation, we're now in the most exciting chapter of our journey: becoming an AI-native company and expanding the value we deliver to enterprise and public sector customers. As Nexthink grows its government cloud capabilities, our ability to operate disciplined, compliant, customer-ready federal programs will be essential to opening new markets and earning trust with agencies, partners, auditors, and regulated customers. We're looking for a FedRAMP Technical Program Manager to own day-to-day oversight and execution of Nexthink's FedRAMP and U.S. public sector compliance programs. This is a high-impact, cross-functional role responsible for driving FedRAMP and similar regulatory processes, keeping the authorized system operating effectively, coordinating evidence and control activities, and ensuring internal teams stay aligned on federal compliance priorities. You'll work closely with Security, Engineering, Product, Cloud Operations, Legal, Customer Success, Sales, and Executive stakeholders. You will also serve as a key point of coordination with customers, third-party assessors, consultants, cloud partners, and government stakeholders as Nexthink supports current FedRAMP needs and prepares for future initiatives such as FedRAMP Moderate, DoD IL5/IL6-aligned services, and other U.S. federal market requirements. This role is
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