Amazon Support Services Costa Rica SRL

Technology

TechnicalProgramManager,EnterpriseEngineering

$38000–55000k ~AI est. San Jose, San Jose, Costa Rica FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Technical Program Manager, Enterprise Engineering at Amazon Support Services Costa Rica SRL. Skills: Program management, Technical initiatives, Cross-functional projects. Lead multiple, complex cross-functional initiatives. Anticipate bottlenecks”

What You'll Achieve.

Successful delivery of enterprise-scale solutions; Deliver successful outcomes; Realize Amazon's motto; Ensure successful program delivery

Industry & Context.

Technology
Problems you'll solve

Issue resolution; Eliminate obstacles

What They're Looking For.

Must Have

3+ years technical program management, 2+ years software development, 3+ years project management disciplines, Experience managing programs across cross functional teams, Building processes, Coordinating release schedules

Nice to Have

3+ years working directly with engineering teams

What You'll Do.

complex cross-functional initiatives

Anticipate bottlenecks

Provide escalation management

Communicate status broadly

Balance business needs

Balance technical constraints

Work closely with product teams

Work closely with engineering teams

Define near term product roadmap

Define long term product roadmap

Create mechanisms to drive project execution

Drive issue resolution

Ensure deliverables are met

Ensure timelines are met

Drive continuous improvement efforts

Ensure delivery mechanisms improve

Serve as trusted advisor

How You'll Work.

Team & Collaboration

Cross-functional teams; Engineering teams; Multiple organizations; Cross-team dependencies; Drive alignment

Communication Scope

Communicate status

Process & Methodology

Scope, Schedule, Budget, Quality, Risk, Critical path, Program management

Full Job Description

We are looking for an experienced Technical Program Manager with expertise in managing cross-functional technology initiatives. You will be responsible for driving complex projects across multiple teams, ensuring successful delivery of enterprise-scale solutions for Amazonians. Who are you? You have a strong understanding of program management and technical solutions. You work independently and partner effectively with engineering teams to deliver results. You excel at transforming complex requirements into clear technical documentation and direction. You're passionate about driving efficiency and improving processes. You understand how to balance business needs with technical constraints, and strive to develop practical solutions that scale. You have proven experience managing difficult, cross-functional projects and working with diverse stakeholders. You're an experienced Amazonian who can lead independently. The focus for this role is managing a small program or set of complex technical projects across teams. These initiatives leverage various AWS technologies and enterprise solutions, working closely with engineering teams to deliver successful outcomes. Technical Program Managers: TPMs at Amazon manage the development and delivery of complex technology solutions. They work across teams to drive technical initiatives, improve processes, and ensure successful project delivery. TPMs are expected to have strong technical judgment and program management skills to effectively lead cross-functional efforts. Enterprise Engineering: Enterprise Engineering owns the key products, services, and tools Amazonians use to securely and reliably access corporate resources, communicate with one another, and collaborate with customers. Enterprise Engineering builds services ranging from network access to customer-facing software to meet the needs of our number one customer: Amazon. All Amazonians and variable staff rely on our products at all Amazon Corporate, Customer Service, Fu

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