Amazon UK Services Ltd.

E-Commerce

TechnicalProgramManager,CustomerExperienceandBusinessTrends

£105–155k ~AI est. London, United Kingdom FULL TIME
The Brief

“Technical Program Manager, Customer Experience and Business Trends at Amazon UK Services Ltd.. Skills: Customer Experience, Business Trends, Technical Program Management. Oversee scoping of technical resources. Hold partner engineering teams accountable”

What You'll Achieve.

Deliver insights at pace; Improve shopping experience; Establish operational mechanisms; Scale operational mechanisms; Align to priorities; Drive impact; Deliver technical design; Deliver ambitious goals; Deliver complex deployments; Deliver operational efficiency plans; Drive changes

Industry & Context.

E Commerce
Problems you'll solve

Anticipate bottlenecks; Break down complex projects; Solve problems effectively; Find simple solutions; Problem solving

Eligibility Requirements

Regular travel Bangalore

What They're Looking For.

Must Have

5+ years Python experience, 5+ years experience managing projects, Experience building sustainable processes, Experience coordinating release schedules, Experience influencing roadmap strategy, Experience defining KPIs, Experience reporting to senior leadership, Experience contributing to engineering discussions, Proven ability to find simple solutions, Proven ability to effectively communicate, Ability to communicate technical concepts

Nice to Have

Cloud services proficiency, Web technologies proficiency, Virtualization proficiency, Developer tools proficiency, User interface design proficiency, Experience with software products, Experience with software features

What You'll Do.

Oversee scoping of technical resources

Hold partner engineering teams accountable

Drive implementation of technical tasks

Monitor key dependencies

Manage fast-evolving product portfolio

Engage with software developers

Engage with technical product managers

Reach decisions on technical topics

Stay at forefront of technology

Drive product/engineering teams

Understand user needs

Identify high-impact improvements

Lead core product operational workstreams

Deliver operational efficiency plans

Collaborate with external partner teams

Lead quarterly business review series

Own strategic planning

Contribute to high performing culture

How You'll Work.

Team & Collaboration

Across products; Cross-functional teams; Partnering with senior leaders; Across categories; Across tech teams; With engineering team; Across wider suite; Across business teams; Across development teams; With users; With product managers; With external partner teams

Communication Scope

Verbal communication; Program documents; Technical concepts

Process & Methodology

Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Roadmap planning, Quarterly business review, Annual planning

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