Amazon UK Services Ltd.
E-Commerce
TechnicalProgramManager,CustomerExperienceandBusinessTrends
“Technical Program Manager, Customer Experience and Business Trends at Amazon UK Services Ltd.. Skills: Customer Experience, Business Trends, Technical Program Management. Oversee scoping of technical resources. Hold partner engineering teams accountable”
What You'll Achieve.
Deliver insights at pace; Improve shopping experience; Establish operational mechanisms; Scale operational mechanisms; Align to priorities; Drive impact; Deliver technical design; Deliver ambitious goals; Deliver complex deployments; Deliver operational efficiency plans; Drive changes
Industry & Context.
Anticipate bottlenecks; Break down complex projects; Solve problems effectively; Find simple solutions; Problem solving
Regular travel Bangalore
What They're Looking For.
Must Have
5+ years Python experience, 5+ years experience managing projects, Experience building sustainable processes, Experience coordinating release schedules, Experience influencing roadmap strategy, Experience defining KPIs, Experience reporting to senior leadership, Experience contributing to engineering discussions, Proven ability to find simple solutions, Proven ability to effectively communicate, Ability to communicate technical concepts
Nice to Have
Cloud services proficiency, Web technologies proficiency, Virtualization proficiency, Developer tools proficiency, User interface design proficiency, Experience with software products, Experience with software features
What You'll Do.
Oversee scoping of technical resources
Hold partner engineering teams accountable
Drive implementation of technical tasks
Monitor key dependencies
Manage fast-evolving product portfolio
Engage with software developers
Engage with technical product managers
Reach decisions on technical topics
Stay at forefront of technology
Drive product/engineering teams
Understand user needs
Identify high-impact improvements
Lead core product operational workstreams
Deliver operational efficiency plans
Collaborate with external partner teams
Lead quarterly business review series
Own strategic planning
Contribute to high performing culture
How You'll Work.
Team & Collaboration
Across products; Cross-functional teams; Partnering with senior leaders; Across categories; Across tech teams; With engineering team; Across wider suite; Across business teams; Across development teams; With users; With product managers; With external partner teams
Communication Scope
Verbal communication; Program documents; Technical concepts
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Roadmap planning, Quarterly business review, Annual planning
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