RBC Borealis

Financial Services

TechnicalProgramManager,Credit&FraudAISolutions

Vancouver, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Technical Program Manager, Credit & Fraud AI Solutions at RBC Borealis. Skills: Technical Program Management, Credit and Fraud AI Solutions, AI/ML Lifecycle Support, Stakeholder Coordination, Executive Communication. Lead and coordinate portfolio of Credit and Fraud AI solutions. Serve as central point of coordination across R&D, engineering, production, business partners, and platform teams”

What You'll Achieve.

Ensuring our AI initiatives move from concept to deployment seamlessly and on schedule; Ensure timely delivery against commitments while balancing scope, resources, and quality; Ensure production readiness and ongoing model performance; Solve critical challenges in the financial industry; Make a difference and lasting impact from a local-to-global scale

Industry & Context.

Financial Services

What They're Looking For.

Must Have

Bachelor’s degree in computer science, engineering, business, or related field, 5+ years in technical program or project management, preferably in technology or data-driven environments, foundation in project management fundamentals and methodologies, Proficiency with Jira for project tracking, workflow management, and reporting, Excellent written and verbal communication ability to translate technical concepts for non-technical audiences, Proven ability to manage relationships and drive alignment across diverse, cross-functional teams

Nice to Have

Understanding of AI/ML development lifecycle (experimentation, training, deployment, monitoring), Experience with credit risk modeling or fraud detection solutions, Familiarity with Agile/Scrum methodologies and scaled Agile frameworks, PMP, PgMP, CSM, or equivalent certification, Experience with MLOps tools and practices, Experience in financial services or other regulated industries

What You'll Do.

Lead and coordinate portfolio of Credit and Fraud AI solutions

Serve as central point of coordination across R&D

Ensure AI initiatives move from concept to deployment seamlessly and on schedule

Own end-to-end program management for a portfolio of Credit and Fraud AI solutions

Develop and maintain comprehensive roadmaps

and deliverables across multiple workstreams

and blockers proactively

Manage project tracking

and reporting using Jira

Ensure timely delivery against commitments while balancing scope

Gather and translate business requirements into actionable technical plans

Serve as the primary liaison between Research & Development

Engineering & Production

Facilitate cross-functional alignment through regular syncs

concise written updates and reports for senior leadership

Lead presentations to executives on program status

and strategic decisions

and challenges to stakeholders at all levels

Support initiatives across the AI/ML lifecycle: research

Collaborate with teams to ensure production readiness and ongoing model performance

Contribute to continuous improvement of AI delivery processes and best practices

How You'll Work.

Team & Collaboration

Serve as the central point of coordination across research and development, engineering and production, business partners, and platform teams; Serve as the primary liaison between: Research & Development teams (model development, experimentation), Engineering & Production teams (deployment, scaling, monitoring), Business Partners (Credit Risk, Fraud Operations), Platform Teams (infrastructure, MLOps, data engineering); Facilitate cross-functional alignment through regular syncs, planning sessions, and retrospectives; Collaborate with teams to ensure production readiness and ongoing model performance; Works collaboratively

Communication Scope

Excellent written and verbal communication ability to translate technical concepts for non-technical audiences; Executive Communication; Reporting to Senior Leadership; Presentations to Executives

Process & Methodology

Technical Program Management, Project Management Fundamentals, Project Management Methodologies, Roadmap Development, Milestone Tracking, Deliverable Management, Risk Identification, Risk Mitigation, Dependency Tracking, Blocker Management, Project Tracking, Workflow Management, Reporting, Agile/Scrum Methodologies, Scaled Agile Frameworks

Full Job Description

**_Job Description_** **What 's the opportunity?** We are seeking an experienced Technical Program Manager (TPM) to lead and coordinate our portfolio of Credit and Fraud AI solutions. In this role, you will serve as the central point of coordination across research and development, engineering and production, business partners, and platform teams, ensuring our AI initiatives move from concept to deployment seamlessly and on schedule. This is a high-visibility role requiring exceptional organizational skills, strong communication abilities, and the capacity to navigate complex, cross-functional environments. At RBC Borealis, you’ll be joining a team that works directly with leading researchers in machine learning, has access to rich and massive datasets, and offers the computational resources to support ongoing development in areas such as reinforcement learning, unsupervised learning and computer vision. You can find out more about our research areas at rbcborealis.com. **Your responsibilities include:** Program & Project Management * Own end-to-end program management for a portfolio of Credit and Fraud AI solutions * Develop and maintain comprehensive roadmaps, milestones, and deliverables across multiple workstreams * Identify, track, and mitigate risks, dependencies, and blockers proactively * Manage project tracking, workflows, and reporting using Jira * Ensure timely delivery against commitments while balancing scope, resources, and quality Stakeholder Engagement & Coordination * Gather and translate business requirements into actionable technical plans * Serve as the primary liaison between: Research & Development teams (model development, experimentation), Engineering & Production teams (deployment, scaling, monitoring), Business Partners (Credit Risk, Fraud Operations), Platform Teams (infrastructure, MLOps, data engineering) * Facilitate cross-functional alignment through regular syncs, planning sessions, and retrospectives Executive Communication & Reporti

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