Amazon Data Services, Inc.

Technology

TechnicalProgramManager,Availability

$100–172k Herndon, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technical Program Manager, Availability at Amazon Data Services, Inc.. Skills: Availability, Data Center Maintenance, Tooling. Manage operational relationships. Drive increased performance”

Industry & Context.

Technology
Problems you'll solve

Analytical skills; Quantitative skills; Root cause analysis

Eligibility Requirements

25% travel

What They're Looking For.

Must Have

3+ years technical product management, 3+ years project management disciplines, 2+ years analytical, quantitative, communication, presentations

Nice to Have

3+ years working with engineering teams, PMP certification, SCRUM/Agile certification, SAFe certification

What You'll Do.

Manage operational relationships

Drive increased performance

Define and deliver complex solutions

Influence technical designs

Drive effective teamwork

Drive commitment across groups

Lead delivery of technical projects

Lead delivery of programs

Anticipate bottlenecks

Provide escalation management

Balance business needs

Create program information

Maintain program information

Disseminate program information

Own development of global standards

Define global serviceability requirements

Coordinate with Field Engineering

Coordinate with product teams

Drive operational readiness

Ensure infrastructure is maintained

How You'll Work.

Team & Collaboration

Cross functional teams; Internal operations business partners; Customers; Project Sponsors; Technical Product Managers; Disparate groups

Communication Scope

Presentations; Communication

Process & Methodology

Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Agile, SAFe

Full Job Description

At AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Maintenance & Tooling team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The team is seeking a Technical Program Manger to solve innovative problems via business process and technology innovations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. Our mission is to provide critical data to operators and engineers that enables them to make informed decisions for maintenance of data center facilities. Our team of TPMs work with senior product and engineering leaders to define strategy and requirements. They design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they are expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. They also identify opportunities to converge overlapping technical efforts, and drive the long term strategy. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, suppl

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