Phaidra
Industrial Automation
TechnicalProgramManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Program Manager at Phaidra. Skills: Technical program management, AI control systems, Customer success. Own end-to-end delivery. Lead program strategy”
What You'll Achieve.
Ensure successful execution; Ensure customer satisfaction; Align execution with customer goals; Align execution with company objectives; Deliver strategic recommendations; Ensure consistent delivery against scope; Ensure consistent delivery against schedule; Ensure consistent delivery against quality; Shape customer strategy; Inform product development
Industry & Context.
Root cause analysis; Troubleshooting; Navigating ambiguity
What They're Looking For.
Must Have
5+ years technical program management experience, Technical knowledge industrial controls, Technical knowledge building automation systems, Technical knowledge air cooled chiller plants, Technical knowledge water cooled chiller plants, Independent worker, Skilled in organization, Skilled in planning, Skilled in project management, Ability to take ownership of customers, Ability to guide internal teams, Ability to guide external teams, Ability to coordinate configuration, Ability to coordinate installation, Ability to provide professional support, Ability to grow customer relationships, Thrive in process-driven environment, Flexibility to adapt processes, Enjoy collaborating with cross-functional teams, Leverage expertise to drive outcomes, Ability to manage high-complexity engagements, Ability to navigate ambiguity, Ability to prioritize competing demands, Ability to ensure consistent delivery, Ability to lead executive-level communication, Ability to present complex technical concepts, Ability to present program updates, Ability to present risks, Ability to identify program risks, Ability to identify inefficiencies, Ability to identify gaps in delivery workflows, Ability to lead initiatives to update playbooks, Ability to lead initiatives to update processes, Ability to shape customer strategy, Ability to align customer needs, Ability to provide structured feedback, Ability to establish program management best practices, Ability to improve program management best practices, Ability to own program documentation, Ability to lead complex internal initiatives, Peer-mentor other TPMs, Provide 'on-the-job' guidance, Adapt project management methodologies, Apply project management methodologies, Use AI tools strategically
Nice to Have
Mid-level experience, Senior level experience
What You'll Do.
Own end-to-end delivery
Lead program strategy
Define resource allocation
Define risk mitigation plans
Align execution with customer goals
Align execution with company objectives
Serve as customer-facing program leader
Serve as trusted advisor
Guide customers through challenges
Deliver strategic recommendations
Work closely with engineering teams
Work closely with product teams
Configure customer solutions
Deliver customer solutions on time
Manage high-complexity engagements
Prioritize competing demands
Ensure consistent delivery against scope
Ensure consistent delivery against schedule
Ensure consistent delivery against quality
Lead executive-level communication
Present complex technical concepts
Present program updates
Identify program risks
Identify inefficiencies
Identify gaps in delivery workflows
Lead initiatives to update playbooks
Lead initiatives to update processes
Shape customer strategy
Align evolving customer needs
Align long-term product direction
Align long-term company direction
Provide structured feedback
Establish program management best practices
Continuously improve program management best practices
Own comprehensive program documentation
Record project progress milestones
Record critical customer decisions
Record technical requirements
Create customer-facing materials
Lead complex internal initiatives
Enhance product capabilities
Enhance deployment methodologies
Enhance operational tooling
Peer-mentor other TPMs
Provide 'on-the-job' guidance
Help new hires navigate processes
Help new hires manage deployments
Adapt project management methodologies
Apply project management methodologies
Use AI tools strategically
Guide others in AI-assisted workflows
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams; External teams; Engineering teams; Product teams
Communication Scope
Executive-level communication; Technical concepts; Program updates; Risk presentation
Process & Methodology
Agile, Waterfall, Hybrid approaches, Roadmap planning, Risk mitigation
Full Job Description
About Phaidra Phaidra is building the future of industrial automation. The world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades. Phaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically: We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions. We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning. We enable domain experts (our users) to configure the AI control systems (i. e. agents) without writing code. They define what they want their AI agents to do, and we do it for them. Our team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact. Phaidra’s ability to achieve its mission is determined by our ability to work together — as defined by our core values: Transparency, Collaboration, Operational Excellence, Ownership, and Empathy. We seek individuals who embody these values, as they are instrumental in ensuring our team consistently delivers excellence and fosters an engaging and supportive culture Phaidra is based in the USA, but we are 100% remote with no physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, U
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