HumanSignal

AI

TechnicalProgramManager

San Francisco, California, United States
The Brief

“Technical Program Manager at HumanSignal. Skills: Program management, Delivery health, Stakeholder communication. Translate customer outcomes into integrated delivery plans. Manage scope as engagements evolve”

What You'll Achieve.

Ensure models are grounded in real-world signal, not noise; Support mission-critical AI pipelines; Raise the bar on delivery excellence

Industry & Context.

AI
Problems you'll solve

Drive blockers to resolution; Makes good decisions with incomplete information

What They're Looking For.

Must Have

8+ years in program/technical program management or delivery operations, Track record managing complex, multi-stakeholder enterprise programs, Metrics-driven: owns and reviews delivery health KPIs weekly, judgment under makes good decisions with incomplete information, Confident presence with senior engineers and executive customer stakeholders

Nice to Have

Experience with enterprise AI or ML deployments, Familiarity with enterprise IT procurement and security processes, Background in startup ops, management consulting, or forward-deployed engineering, Experience building lightweight operating systems for distributed teams

What You'll Do.

Translate customer outcomes into integrated delivery plans

Manage scope as engagements evolve

Own delivery health end-to-end

Maintain crisp status

Drive blockers to resolution

Hold teams accountable to outcomes

Build durable delivery systems

Draft regular customer updates

Own live and async reporting

Maintain stakeholder confidence

Identify automation opportunities

Build AI-driven workflows

Partner closely with Product

and Go-To-Market teams

How You'll Work.

Team & Collaboration

Partner closely with Product, Engineering, and Go-To-Market teams

Communication Scope

Maintain crisp status; Surface risks early; Drive blockers to resolution; Draft regular customer updates; Own live and async reporting; Maintain stakeholder confidence through proactive communication; Confident presence with senior engineers and executive customer stakeholders

Process & Methodology

Integrated delivery plans, Milestones, Dependencies, Critical path, DRIs, Definitions of done, Scope management, Delivery health, Risk management, Blocker resolution, Cadence management, Accountability, Delivery systems, Action-item registers, Risk registers, Playbooks

Free ATS check

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