Axon
Technology
TechnicalProgramManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Program Manager at Axon. Skills: Business Analysis, Requirements gathering, Customer support. Support Enterprise customer implementations. Lead discovery sessions”
What You'll Achieve.
Drive adoption; Drive efficiency; Drive measurable outcomes
Industry & Context.
Analytical Thinking; Ask thoughtful questions
Up to 20% travel
What They're Looking For.
Must Have
Enterprise Environment Experience, Ownership and Follow-Through, Composure and Professionalism, Business Analysis Skills, Technical Collaboration, Clear Communication, Collaborative Mindset, Analytical Thinking, Mission Alignment
What You'll Do.
Support Enterprise customer implementations
Lead discovery sessions
Understand business processes
Understand operational goals
Understand system considerations
Translate customer needs
Create functional requirements
Create process documentation
Support design of solutions
Support delivery of solutions
Configure Axon software solutions
Evaluate solution options
Design User Acceptance Testing
Execute User Acceptance Testing
Document User Acceptance Testing
Develop training materials
Deliver enablement sessions
Build trusted relationships
Collaborate cross-functionally
How You'll Work.
Team & Collaboration
Partner with Project Managers; Partner with Solution Architects; Partner with Product teams; Collaborate cross-functionally within Axon
Communication Scope
Clear Communication; Explain complex concepts
Full Job Description
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Join Axon’s Enterprise Professional Services team and help large, complex organizations unlock the full value of Axon’s technology ecosystem. In this role, you will support Enterprise customers across multiple Axon products, including Fusus, helping them address meaningful operational challenges through scalable, integrated software solutions. As a Business Analyst, you will partner closely with Enterprise customers to understand their needs, translate those needs into clear requirements, and support successful implementations across multiple platforms. You will operate effectively in complex environments, take ownership of your work, and collaborate with customers and internal teams to drive adoption, efficiency, and measurable outcomes. This role is well suited for someone who is motivated by impact, works well under pressure, and values teamwork and accountability. What You’ll Do Location: Based out of one of Axon’s US hub sites (Atlanta, Boston, Denver, Scottsdale, Seattle, or Sterling metro areas). This role follows a hybrid schedule with onsite collaboration Tuesday through Friday and remote flexibility on Mondays, unless an approved accommodation is in place. Travel: Up to 20% Reports To: Manager, Professional Services Serve as a core member of the Professional Services team supporting Enterprise customer implementations across Fusus and additional Axon products. Lead discovery sessions with Ente
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