Amazon.com Services LLC
Technology
TechnicalProgramManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Program Manager at Amazon.com Services LLC. Skills: Technical program management, Software development lifecycle, Cloud computing, AI/ML. Define and drive program strategy. Manage complex technical programs”
What You'll Achieve.
Deliver complex programs on time; Improve engineering efficiency; Launch new features and products
Industry & Context.
Root cause analysis; Troubleshooting; Analytical thinking
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 5+ years of experience in program or project management, Experience with software development lifecycle
Nice to Have
Master's degree in a related field, Experience with cloud computing platforms, Experience with AI/ML projects
What You'll Do.
Define and drive program strategy
Manage complex technical programs
Oversee software development lifecycle
Collaborate with engineering teams
Identify and mitigate risks
Manage program budgets
Communicate program status
Drive continuous improvement
How You'll Work.
Team & Collaboration
Cross-functional teams; Engineering leadership; Product management; External partners
Communication Scope
Executive presentations; Technical documentation; Cross-team communication
Process & Methodology
Agile, Scrum, Roadmap planning, Risk assessment, Resource allocation
Full Job Description
We are seeking a Technical Program Manager to lead the development and execution of a teleoperation program that supports evaluation, data collection, and continuous improvement of robotic capabilities. In this role, you will be responsible for building and scaling operational systems that enable rapid iteration on policies developed by robotics and AI teams. You will operate at the intersection of robotics, autonomy, and operations—designing workflows, coordinating cross-functional efforts, and ensuring high-quality data generation to accelerate product development. Your work will directly impact the ability of our robots to learn complex behaviors and perform reliably in real-world environments. This role requires both strong technical fluency and operational leadership. The ideal candidate is comfortable navigating ambiguity, building processes from scratch, and driving execution in a fast-paced, research-driven environment. Key job responsibilities - Own and scale the teleoperation program used for policy evaluation and targeted data collection, ensuring high throughput, reliability, and alignment with product and research priorities - Design and operationalize structured teleoperation workflows that systematically evaluate robot performance across core tasks, edge cases, and emerging capabilities - Lead the collection of high-quality, task-specific datasets that directly support model development, capability validation, and roadmap-critical initiatives - Build robust evaluation systems that translate teleoperation runs into actionable insights on policy performance, failure modes, and improvement opportunities - Identify gaps in robot behavior and proactively drive targeted data collection or testing strategies to accelerate learning and system performance - Develop and improve internal tools, dashboards, and operator interfaces to increase efficiency, usability, and scalability of teleoperation and data operations - Continuously optimize processes, introducing
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