Roche

Healthcare

TechnicalProductOwner-RDTDIACustomerService

$229–425k Warsaw, Poland FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technical Product Owner - RDT DIA Customer Service at Roche. Skills: Product backlog management, System architecture, Agile methodologies. Own product backlog. Prioritize features”

Industry & Context.

Healthcare
Problems you'll solve

Informed trade-offs

What They're Looking For.

Must Have

Full professional fluency in English, Experience defining tasks, Coaching engineers, Driving medium to large-scale technical initiatives, Agile principles expertise, Ability to define non-functional requirements, Ability to champion non-functional requirements, Ability to enforce non-functional requirements, Deep experience with API-first architectures, Experience with integration patterns, Experience with event-driven approaches, Familiarity with DevOps practices, Familiarity with platform engineering practices, Experience with CI/CD pipelines, Experience with automated validation, Experience with release management, Experience with cloud-native operating models, Experience translating business needs, Ability to design information flows, Ability to optimize information flows, Strong understanding of modern knowledge ecosystems, Strong understanding of content ecosystems, Strong understanding of learning ecosystems, Experience with content lifecycle management, Experience with experience delivery, Experience with platform integration

Nice to Have

Kubernetes experience a plus

What You'll Do.

Prioritize operational needs

Champion high-value work

Challenge low-impact efforts

Ensure solutions adhere to architectural patterns

Ensure solutions adhere to enterprise technology strategies

Ensure solutions adhere to non-functional expectations

Align technical execution with commercial objectives

Translate functional needs into technical realities

Serve as accountable System Owner

Ensure applications remain fit-for-purpose

Ensure applications remain secure

Ensure applications remain compliant

Manage project budgets

Manage resource allocation

Drive structured capture of product knowledge

Drive comprehensive system documentation

Drive operational runbooks

Drive alignment across integrations

Drive alignment across data workflows

Drive MSP coordination

Participate in Agile ceremonies

Contribute to technical knowledge through publications

Lead design of multi-service solutions

Own system-level vision

Evolve system-level roadmap

Translate strategic objectives into backlog

Guide delivery from concept through implementation

Shape scalable solutions

Shape sustainable solutions

Make informed trade-offs

How You'll Work.

Team & Collaboration

Cross-functional teams; Delivery Leads; Engineers; BPOs; Managed Service Provider

Process & Methodology

Agile, Sprint planning, Backlog refinement, Retrospectives

Full Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ## ### The Position # **Technical Product Owner - RDT DIA Customer Service** **Roche Digital Technology (RDT)** is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business-minded technologists committed to help shape tomorrow’s digital future of healthcare. Our mission is to power Roche through cutting-edge digital technologies, harnessing the potential of artificial intelligence, data, and scalable tech innovations. Driven by purpose and passion, we’re building a future where digital is a core strength across all of Roche, enabling smarter ways of working, unlocking human potential, and driving breakthroughs that truly matter for millions of patients around the world. At Roche, we **o****ffer a hybrid work model** that combines flexibility with in-person collaboration. For now, we require our employees to be in our offices on average **two days per week**. The specific office days may vary depending on business needs, such as workshops, conferences, town halls, team meetings, and other collaborative events. **The opportunity:** The**Technical Product Owner** drives the definition, alignment, and delivery of complex system capabilities across the **RDT Customer and Service Enablement Team**. Operating at the intersection of business and technology, you ensure that initiatives are strategically aligned, technically sound, and deliver measurable value. In this **strategic role** , you provide direction across Delivery Leads and Engineers, excel in stakeholder negotiation

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