TechnicalOperationsManager

**LOCATION: Pier Walk, London** **SHIFT PATTERN: Mon- Fri, 40 hours per week** **SALARY: Competitive** _If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!_ ROLE OVERVIEW AND PURPOSE The Technical operations manager is the operational lead responsible for delivering hard services across ABM’s Amazons sites throughout the UK. Fostering a “can do” culture through strong external customer relationships whilst proactively driving additional revenue sources. Nurture a working environment that encourages teamwork, creativity, wellbeing and diversity through strong leadership, role modelling of ABM values and excellent problem-solving skills. You will be expected to prepare financial information relating to all works undertaken to evidence profitability and operational costs and deliver operational & fiscal aspects of the contract with accurate management of the IT platform. To foster a collaborative culture and build a strong operational platform for future growth of the account. A focus of the role is to strategically oversee all resources within the contract functions to drive efficiencies, profitability, and end to end processes, including the delivery and actual invoicing of the account. To become a trusted partner of the client by understanding their principal objectives and strategies and seeking ways to collaborate in achieving agreed goals. Providing advice and innovations on sustainable practices. KEY RESPONSIBILITIES • Exceptional customer relationship skills • Track, identify and develop new opportunities, generating sales as per your individual target • Excellent, planning, change and time management capabilities • Ensure all opportunities are responded to in a timely manner and to a high standard • To work closely with the Business Development team to share relationships/cross selling • Effective, ongoing, and structured man