Algolia
Technology
TechnicalOnboarding&EngagementManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Technical Onboarding & Engagement Manager at Algolia. Skills: Customer Success, Technical Onboarding, Engagement Management. Partner with technical stakeholders. Partner with business stakeholders”
What You'll Achieve.
Deliver structured professional services; Bring customers live efficiently; Ensure measurable impact
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
5+ years Python, 5+ years experience in a customer-facing role, Experience managing technical projects, Experience with customer onboarding
Nice to Have
Experience with AI Search, Experience with Algolia
What You'll Do.
Partner with technical stakeholders
Partner with business stakeholders
Deliver structured professional services
Bring customers live efficiently
Ensure measurable impact
Manage customer onboarding programs
Drive customer engagement
Ensure customer satisfaction
Maximize customer value realization
How You'll Work.
Team & Collaboration
Technical stakeholders; Business stakeholders
Process & Methodology
Technical project management
Full Job Description
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Algolia’s Engagement Management Practice is a core driver of our strategic Onboarding Program, partnering with technical and business stakeholders to deliver structured professional services that bring customers live efficiently and with measurable impact. As a Technical Onboarding and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. Base Salary Pay Range £56,500—£78,100 GBP FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capab
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