LGC Group

Program Development

TechnicalManager(INFORMEDCertificationPrograms)

$135–185k ~AI est. Middleton, Wisconsin, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Technical Manager (INFORMED Certification Programs) at LGC Group. Skills: Certification programs, Quality assurance, Standards development. Provide technical oversight of certification activities. Ensure compliance with certification requirements”

Industry & Context.

Program Development
Problems you'll solve

Resolve complex cases

What They're Looking For.

Must Have

Degree in relevant field, Knowledge of quality standards, Knowledge of conformity assessment principles, Prior experience in certification body, Prior experience in standards development, Knowledge of Informed standards, Working knowledge of Microsoft Office

What You'll Do.

Provide technical oversight of certification activities

Ensure compliance with certification requirements

Ensure compliance with certification scheme rules

Ensure compliance with internal procedures

Support quality initiatives

Support compliance initiatives

Provide leadership to auditors

Provide guidance to auditors

Provide training to auditors

Ensure auditor impartiality

Ensure auditor competence

Ensure consistency in certification outcomes

Develop new standards

Improve existing standards

Ensure consistent execution of certification activities

Ensure accurate execution of certification activities

Ensure compliant execution of certification activities

Maintain program integrity

Conduct scheduled evaluations

Provide technical leadership

Resolve complex certification cases

Contribute to development of standards

Contribute to maintenance of standards

Contribute to evolution of standards

Drive innovation across certification processes

Drive change across certification processes

Identify improvements

Implement improvements

Interpret certification standards

Interpret regulatory requirements

Perform audit oversight

Make certification decisions

Provide auditor training

Provide auditor guidance

Collaborate with stakeholders

Communicate with stakeholders

Facilitate business objectives

Manage auditor performance

Manage auditor development

Manage auditor priorities

Support auditor recruitment

Set auditor objectives

Develop auditor competency

Manage auditor performance

Design certification processes

Implement certification processes

Oversee certification processes

Ensure impartial outcomes

Ensure defensible outcomes

Understand Good Manufacturing Practices

Understand quality management systems

Apply requirements within certification context

Apply requirements within conformity assessment context

Implement certification procedures

Implement technical policies

Implement audit protocols

Implement supporting tools

Ensure scalable program delivery

Ensure efficient program delivery

Ensure effective program delivery

Contribute to review of standards

Contribute to refinement of standards

Identify improvement opportunities

Implement improvement opportunities

Report on certification metrics

Report on audit outcomes

Report on nonconformity trends

Report on turnaround times

Report on auditor consistency

How You'll Work.

Team & Collaboration

Cross-functionally with auditors; Cross-functionally with Quality; Cross-functionally with senior leadership; With client organizations; With accreditation bodies; With regulatory organizations; With standards-setting organizations

Communication Scope

Communicate in various formats

Full Job Description

LGC ASSURE is a business unit within the LGC Group. INFORMED operates as part of LGC ASSURE, offering world-leading testing and quality assurance programs that ensure the safety and integrity of sports supplements. Our flagship programs, Informed Sport and Informed Choice , are trusted globally. Informed Sport sets the gold standard for supplement testing, ensuring that products for elite athletes and military personnel are free from banned substances. Informed Choice provides peace of mind for those leading active lifestyles, offering confidence in the quality of supplements without the need for testing every batch before release. The INFORMED brands are comprised of global testing, quality assurance and certification programs designed to make supplements safer for use. Backed by LGC Science’s over 55 years of world-class anti-doping experience, our family of programs were developed in support of LGC’s mission of “Science for a Safer World”. For more information, visit [www.wetestyoutrust.com](http://www.wetestyoutrust.com). The Technical Manager is responsible for the overall technical and operational oversight of certification activities associated with the Informed family of certification programs. The role ensures that all certification activities are conducted in compliance with established certification requirements, certification scheme rules, and internal procedures, while supporting ongoing quality and compliance initiatives. The position provides leadership, guidance, and training to auditors to ensure impartiality, competence, and consistency in certification outcomes. Additionally, the Technical Manager is responsible for the development and continual improvement of new and existing standards. To perform this job successfully, an individual must be able to capably perform each of the following essential duties: * Business Impact: Ensure consistent, accurate and compliant day-to-day execution of certification activities in alignment with relevant accredi

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