Selecta

logistics

TechnicalLogisticsAdministrator

Stretford, England, United Kingdom CONTRACT
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technical Logistics Administrator at Selecta. Skills: administrative support, planning, coordination, scheduling, system updates, communication, information flow. Provide administrative support to the technical and service teams, ensuring all tasks and activities are scheduled and recorded accurately. Manage job creation, updates and closures in internal systems, ensuring data accuracy and compliance with operational standards”

What You'll Achieve.

ensure smooth scheduling; accurate system updates; effective communication; efficient flow of information; data accuracy and compliance with operational standards; efficient service delivery; adequate Technical resources are allocated; adhere to all legal requirements; machines are ready to be installed as per the agreed schedule; technicians have the equipment they need; key technical and service KPIs; machines are logged, tracked, and processed correctly; raise technical and service efficiency

Industry & Context.

logistics
Problems you'll solve

problem-solving mindset

What They're Looking For.

Must Have

administrative experience, Excellent organisational skills with the ability to prioritise and manage multiple tasks simultaneously, IT skills, including MS Office and experience using ERP, CRM, or service management systems, Clear, confident communication skills with the ability to support both internal teams and external customers, A detail-oriented approach, ensuring accuracy in data entry, scheduling and record-keeping, A proactive, problem-solving mindset and willingness to support continuous improvement

What You'll Do.

Provide administrative support to the technical and service teams

ensuring all tasks and activities are scheduled and recorded accurately

updates and closures in internal systems

ensuring data accuracy and compliance with operational standards

Coordinate technician workloads

and route adjustments to support efficient service delivery

Coordinate regional customer machine installations to ensure the adequate Technical resources are allocated

Ensure logistic teams from your depot adhere to all legal requirements (HGV tachograph compliance and maintaining accurate transport records)

Perform de-brief and pre-brief sessions with field logistics crews

Liaise with PDI team to ensure customer machines are ready to be installed as per the agreed schedule

Liaise with customers

internal stakeholders

and field teams to communicate appointment times

Support parts ordering

and logistics coordination to ensure technicians have the equipment they need

Track and report on key technical and service KPIs

supporting continuous improvement initiatives

Assist with documentation

and technical records

Maintain installation and PDI documentation

ensuring machines are logged

and processed correctly

Provide administrative support for audits

and safety documentation

Serve as an operational contact point for service escalations or queries from field teams

Contribute to process improvements that raise technical and service efficiency

How You'll Work.

Team & Collaboration

cross-functional coordination; Liaise with PDI team; Liaise with customers, internal stakeholders, and field teams; Serve as an operational contact point for service escalations or queries from field teams

Communication Scope

Clear, confident communication skills with the ability to support both internal teams and external customers

Full Job Description

**Technical Logistics Administrator** **Department:** Service **Reports to:** Regional Technical Manager **Role Overview:** We are hiring a **Technical Administrator** to join our team and provide essential administrative, planning, and coordination support to our regional technical operations. In this role you will ensure smooth scheduling, accurate system updates, effective communication, and the efficient flow of information across technical, service, and operational teams. As a 24/7 food & drinks distribution and technology-led powerhouse, Selecta provides millions of moments of joy to its end consumers throughout Europe. Our solutions include digital Vending Machines, Coffee Machines, Smart Fridges, Snack Markets and more. As such, we are uniquely positioned to address the needs of our clients and their consumers in the new hybrid work environment. **Your Key Duties & Responsibilities:** · Provide administrative support to the technical and service teams, ensuring all tasks and activities are scheduled and recorded accurately. · Manage job creation, updates and closures in internal systems, ensuring data accuracy and compliance with operational standards. · Coordinate technician workloads, appointments, and route adjustments to support efficient service delivery. · Coordinate regional customer machine installations to ensure the adequate Technical resources are allocated. · Ensure logistic teams from your depot adhere to all legal requirements (HGV tachograph compliance and maintaining accurate transport records). · Perform de-brief and pre-brief sessions with field logistics crews. · Liaise with PDI team to ensure customer machines are ready to be installed as per the agreed schedule. · Liaise with customers, internal stakeholders, and field teams to communicate appointment times, installation details, or service updates. · Support parts ordering, stock control, and logistics coordination to ensure technicians have the equipment they need. · Track and report o

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