Generix Group

SaaS

TechnicalIntegration&OperationsSpecialist

Leça do Balio, Portugal FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Technical Integration & Operations Specialist at Generix Group. Skills: technical integration, platform operations, system integration, configuration, data flows, incident analysis, continuous improvement. implementation and integration of Generix solutions. Configure platform components”

What You'll Achieve.

anchoring operational excellence in hands-on integration expertise; ensuring platform stability, reliability, and continuous improvement in Run; improve support efficiency and knowledge transfer

Industry & Context.

SaaS
Problems you'll solve

analytical and problem-solving capabilities; Ability to link operational issues to upstream technical and integration decisions; Structured approach to incident analysis and continuous improvement

What They're Looking For.

Must Have

Experience in SaaS, ERP, EDI, or platform-based environments, understanding of system integration, configuration, and data flows, Hands-on experience with XML, EDI, IDOC message formats, Basic knowledge of Linux and Windows environments, Familiarity with network protocols (TCP/IP, HTTP, FTP), Degree in Computer Science, Information Technology, or equivalent professional experience, Previous experience in technical integration, implementation, or advanced technical support roles, Fluent in English (written and spoken)

Nice to Have

Java or scripting knowledge is a plus, Additional languages (e.g. French) are a plus, Exposure to both project environments and operational contexts is highly valued

What You'll Do.

implementation and integration of Generix solutions

Configure platform components

Perform data mappings and message transformations

Act as a technical reference during integration phases

Support solution upgrades and version management

Coordinate and validate specific technical developments

Produce and maintain technical documentation

Gradually take ownership of platform operations

Analyze incidents and operational issues

Ensure effective communication with customers regarding incidents

Monitor recurring issues and contribute to corrective and preventive action plans

Contribute to operational readiness during go-live and post-deployment phases

Capitalize on integration experience to improve run procedures

and operational standards

Contribute to the industrialization of go-live and run processes

Enrich knowledge bases and documentation

Share operational feedback to influence technical standards

and product improvements

How You'll Work.

Team & Collaboration

cross-functional teams; interface between support, project, development, cloud, and hosting teams

Communication Scope

clear and professional communication

Process & Methodology

project specifications, project-driven work

Full Job Description

Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its e-invoicing, e-reporting, EDI, P2P and O2C solutions. Generix Group creates a distinctive ecosystem designed to cater to its customers, ensuring top-notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency. With nearly 850 dedicated employees, Generix Group provides day-to-day support to over 4,500 companies across more than 60 countries, processes over 500 million invoices, handle more than 40 million order lines each month, and manage 8 million EDI messages daily. Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero. The Technical Integration & Operations Specialist is a hybrid technical role designed to bridge solution integration (Build) and platform operations (Run). The position starts with strong involvement in technical integration, configuration, and customer-facing activities , building a deep understanding of data flows, architectures, and deployment choices. This knowledge is then leveraged to progressively take operational ownership , ensuring platform stability, reliability, and continuous improvement in Run. The ultimate objective is to anchor operational excellence in hands-on integration expertise , avoiding a disconnect between project delivery and ongoing operations. MAIN RESPONSIBILITIES 1. Integration & Build Activities (Initial Core Sc

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