Amazon.com LLC
Project/Program/Product Management--Technical, Tech Infrastructure Prgrm Mgmt, subsidiaries
TechnicalInfrastructureProgramManager,NetworkDeliveryTeam
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Infrastructure Program Manager, Network Delivery Team at Amazon.com LLC. Skills: Network delivery, WAN infrastructure, Circuit lifecycle management, Program management. Own circuit lifecycle. Plan circuit demand”
Industry & Context.
Troubleshoot complex challenges; Resolve complex challenges
What They're Looking For.
Must Have
5+ years program management, 5+ years technical project management, Telecom/network delivery experience, WAN infrastructure experience, Circuit lifecycle management experience, Manage multiple priorities, Work with telecom vendors, Manage service delivery, Troubleshoot complex network delivery issues, Communicate with multiple stakeholders
Nice to Have
Large-scale network deployments experience, Infrastructure programs experience, Familiarity with automation, Familiarity with tooling, Familiarity with process improvement, Data center connectivity experience, WAN circuits experience, Cross-connects experience, Colocation environments experience
What You'll Do.
Own circuit lifecycle
Decommission circuits
Drive circuit delivery execution
Meet quality standards
Identify automation opportunities
Identify process improvement opportunities
Improve delivery efficiency
Troubleshoot delivery issues
Resolve delivery issues
Partner with Engineering
Partner with Network Operations
Partner with Launch teams
Partner with Real Estate teams
Assist new site launches
Assist bandwidth upgrades
Assist network redesigns
Engage telecom service providers
Coordinate deliveries
Track provider performance
Ensure service quality
Contribute to building scalable mechanisms
Contribute to standard processes
Guide network expansion
Guide cross-functional programs
Improve launch readiness
Reduce delivery cycle time
Increase network availability
Demonstrate ownership
Demonstrate bias for action
Demonstrate continuous improvement
How You'll Work.
Team & Collaboration
Work with Engineering; Work with Network Operations; Work with Supply Chain; Work with Real Estate; Work with Finance; Work with telecom vendors; Cross-functional teams; Internal stakeholders
Process & Methodology
Program management, Technical project management
Full Job Description
This role is part of a regional team that owns the implementation and lifecycle management of wide area network (WAN) infrastructure assisting Amazon’s fulfillment, logistics, and corporate network across North America. The team operates at massive scale to enable the delivery of millions of customer orders every day. As an Individual Contributor, you will own the end-to-end lifecycle of voice and data circuits across the Americas region, including planning, ordering, implementation, augmentation, optimization, and decommissioning. You will play a critical role in ensuring reliable, scalable, and cost-effective network linkage to assist Amazon’s rapidly expanding infrastructure footprint. The role requires a individual with strong ownership, the ability to operate independently with limited direction, and the capability to drive large-scale initiatives across multiple geographic regions. You will contribute to automation efforts, build scalable mechanisms, and eliminate manual and repetitive processes to improve delivery speed and operational efficiency. You will work closely with Engineering, Network Operations, Supply Chain, Real Estate, Finance, and external telecom vendors to ensure high-quality and timely delivery of network services for new site launches and ongoing operations. You will also act as a key point of contact for circuit delivery and vendor coordination, helping resolve complex challenges, driving process improvements, and aiding long-term scalability of network delivery processes across North America. Key job responsibilities - Own the end-to-end lifecycle of data and voice circuits, including demand planning, ordering, implementation, upgrades, optimization, and decommissioning. - Drive execution of circuit delivery across Amazon’s North America infrastructure at scale, ensuring timelines and quality standards are met. - Identify opportunities for automation and process improvements to reduce manual effort and improve delivery efficiency. - Troub
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