Amazon.com Services LLC
Technology
TechnicalInfrastructureProgramManager-DeploymentOptimization,TechDeployNorthAmerica
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“Technical Infrastructure Program Manager - Deployment Optimization, Tech Deploy North America at Amazon.com Services LLC. Skills: Deployment optimization, Program management, Robotics deployment. Drive physical deployment scalability. Optimize products for physical deployability”
What You'll Achieve.
Ensure products optimized for deployability; Achieve deployment acceleration; Optimize cycle time; Determine crew size; Validate process stability for scaling
Industry & Context.
Design analysis; Tradeoff analysis; Risk management
What They're Looking For.
Must Have
3+ years technical infrastructure management, Knowledge of infrastructure best practices, Knowledge of emerging infrastructure technologies, Experience with infrastructure builds
Nice to Have
Master's degree in Business or STEM, Experience using lean process improvement, Experience using six sigma methodologies, Experience with performance metrics/process improvements, Experience in robotics design, Experience in automation systems development, Experience in control systems design, Experience in product development, Experience in technology product work, Experience coordinating complex products, Experience in design review process
What You'll Do.
Drive physical deployment scalability
Optimize products for physical deployability
Own transition from process development to scalable deployment
Establish foundation for successful rollouts
Transform emerging technologies into deployment-ready solutions
Serve as deployment systems engineering expert
Implement Design for Deployment improvements
Establish comprehensive deployment frameworks
Drive deployment excellence
Conduct comprehensive design analysis
Optimize deployment processes
Examine technical drawings
Identify deployment challenges
Conduct deployment tradeoff analysis
Manage identification of design changes
Prioritize design changes
Implement design changes
Enhance robotic deployment efficiency
Develop deployment strategies
Create priority zero metrics
Track priority zero metrics
Establish benchmarks for installation excellence
Lead process optimization work streams
Lead risk management work streams
Achieve deployment acceleration
Conduct deployability assessments
Own generation of Design for Deployment requirements
Track implementation of Design for Deployment requirements
Quantify design change impacts
Represent Tech Deploy in change management forums
Provide expert guidance
Provide quantitative impact analysis
Partner for work instruction development
Serve as primary contact for scalability questions
Highlight deployment risks to leadership
Report deployment risks to leadership
Define deployment deliverables
Create deployment deliverables
Maintain comprehensive documentation
Validate process stability for scaling
Integrate technology-specific processes into frameworks
Integrate technology-specific processes into playbooks
Provide input for specialty tooling requirements
Provide input for infrastructure modifications
How You'll Work.
Team & Collaboration
Cross-functional teams; Product Engineering teams; Field Execution teams; Hardware development teams; Change management forums
Communication Scope
Expert guidance; Quantitative impact analysis
Process & Methodology
Program management, NPI Tech Lead
Full Job Description
The Technical Infrastructure Program Manager serves as the New Product Introduction (NPI) Tech Lead, driving the physical deployment scalability of robotics solutions across Amazon's fulfillment network from Alpha through Beta Exit. This role combines deep technical deployment expertise with strategic program management to ensure products are optimized for large-scale physical deployability before entering general availability. As part of Fulfillment Technology & Robotics Deployment organization, you will own the critical transition from deployment process development to scalable deployment, establishing the foundation for successful rollouts. The position requires expertise in deployment strategy development, process optimization, and cross-functional collaboration to transform emerging technologies into deployment-ready solutions. You will serve as the primary deployment systems engineering expert for assigned products, working closely with Product Engineering teams and Field Execution teams implement Design for Deployment improvements and establish comprehensive deployment frameworks. Key job responsibilities As the Deployment Engineering Tech Lead, you will drive deployment excellence through comprehensive design analysis and optimization. You will examine technical drawings to identify deployment challenges, conduct deployment tradeoff analysis, and manage the identification, prioritization, and implementation of design and process changes that enhance robotic deployment efficiency. Your role encompasses developing deployment strategies aligned with organizational tenets while creating and tracking priority zero metrics that establish measurable benchmarks for installation excellence. You will lead specialized work streams including process optimization and risk management to achieve deployment acceleration. This includes conducting deployability assessments with time studies for cycle time optimization and crew size determination. You will own the generation a
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