Amazon Web Services, Inc.
Technology
TechnicalInfrastructureProgramManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Infrastructure Program Manager at Amazon Web Services, Inc.. Skills: Infrastructure delivery, Program management, Process standardization. Write program requirements narratives. Develop program documentation”
Industry & Context.
Risk remediation; Problem identification
What They're Looking For.
Must Have
3+ years technical program management, 3+ years project management disciplines, Experience managing cross functional teams, Experience in data center delivery, Experience in mission critical facilities
Nice to Have
3+ years working with engineering teams, Experience with large global teams
What You'll Do.
Write program requirements narratives
Develop program documentation
Manage program communications
Develop program milestones and plans
Secure resources and assign responsibilities
Drive schedules for program delivery
Accelerate program progress
Drive timely decisions
Mitigate program risks
Clear program blockers
Escalate program issues appropriately
Apply process improvement methodologies
Define business procedures
Clarify process requirements
Manage post-launch support plans
Manage support workflows
Manage support issues
Manage support tickets
Manage Correction of Errors
Develop automation for support
Work with technical managers
Work with partner teams
Set program priorities
Drive program delivery
Support program roadmap
Manage yearly projects
Manage organizational goals
How You'll Work.
Team & Collaboration
Cross functional teams; Partner teams
Communication Scope
Program status reports; Metrics reports; Business reviews
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of th servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is seeking an exceptional individual to join the Global Project Standards - New Construction (GPS-NC) team as a Technical Infrastructure Program Manager (TIPM). TIPMs are responsible for driving programs and initiatives that impact our DCCD teams and stakeholders. These efforts drive operational standardization, efficiency, and innovation, while ensuring DCCD teams are maintaining the highest level of safety and security standards. TIPMs take on large, ambiguous problems, identify and develop solutions, and lead their implementation and adoption. Ongoing support includes owning program communication, records, and reporting; proactively identifying and remediating risks and vulnerabilities to program operations; and tracking compliance with organizational changes. Key job responsibilities • Writing narratives that define program requirements and desired end-states to gain buy-in and approval from DCCD leadership. • Developing program documentation, including statements of work, responsibility matr
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