CreatorIQ
Influencer Marketing Platforms
TechnicalImplementationManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Implementation Manager at CreatorIQ. Skills: SaaS implementation, technical onboarding, solutions engineering, project management, technical configuration, customer enablement, APIs and integrations, Data mapping and workflows, system configuration, communication skills. Lead end-to-end onboarding and implementation for CreatorIQ customers, from kickoff through go-live and handoff. Align on customer requirements, technical feasibility, and implementation timelines”
What You'll Achieve.
best-in-class onboarding experience; sets them up for success; yielding high user adoption; drive successful adoption and long-term value; ensure smooth platform adoption; improve platform capabilities and implementation processes; continuously improve onboarding processes; drive efficiency and process improvements within implementation workflows; helping customers succeed
Industry & Context.
problem-solving mindset; ownership and hands-on approach to problem solving
willingness to travel up to 25% annually
What They're Looking For.
Must Have
4+ years of experience in SaaS implementation, technical onboarding, solutions engineering, or similar roles, technical aptitude, experience working on: APIs and integrations, Data mapping and workflows, SaaS platforms and system configuration, Solid project management skills, ability to manage multiple implementations simultaneously, problem-solving mindset, ability to work in fast-paced, ambiguous environments, Excellent communication skills, ability to explain technical concepts to both technical and non-technical stakeholders, Process-oriented and collaborative team player, startup mentality, adaptability to change
Nice to Have
Experience with REST APIs, JSON, or integration tools, Familiarity with data handling, SQL, or data pipelines, Experience with CRM or marketing platforms, Exposure to influencer marketing or creator economy tools, Experience or familiarity with AI tools to drive efficiency and process improvements within implementation workflows
What You'll Do.
Lead end-to-end onboarding and implementation for CreatorIQ customers
from kickoff through go-live and handoff
Align on customer requirements
technical feasibility
and implementation timelines
Enable customers to confidently adopt and scale their use of the platform by configuring the CreatorIQ platform based on customer requirements
Support technical setup including data imports
and system configuration
and workflows to ensure smooth platform adoption
Serve as a platform expert
delivering tailored training sessions aligned to customer workflows and goals
Translate technical concepts into clear
easy-to-understand guidance for non-technical users
Provide feedback to Product and Engineering to improve platform capabilities and implementation processes
Apply implementation best practices and continuously improve onboarding processes
Troubleshoot technical issues and provide solutions during onboarding
Contribute to automation
and scalable implementation frameworks
How You'll Work.
Team & Collaboration
Partner closely with Sales, Customer Success, Product, and Engineering teams; collaborative team player; work with talented, collaborative, and friendly people
Communication Scope
Excellent communication skills; ability to explain technical concepts to both technical and non-technical stakeholders
Process & Methodology
Solid project management skills, ability to manage multiple implementations simultaneously
Full Job Description
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Role: Technical Implementation Manager Employment Type: Employment Contract Only Location: Poland We are looking for an Implementation Manager who will be responsible for taking brand-new clients and providing them with a best-in-class onboarding experience that sets them up for success and yielding high user adoption. This role combines project management, technical configuration, and customer enablement to drive successful adoption and long-term value. The ideal candidate brings strong technical aptitude, experience working with SaaS platforms, and the ability to translate business needs into scalable technical solutions. You should be comfortable working with integrations, data flows, and system configurations, while also delivering a high-quality customer experience. What will set candidates apart are technical skills, interpersonal skills, a
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