CreatorIQ

SaaS

TechnicalImplementationManager

$74–94k New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Technical Implementation Manager at CreatorIQ. Skills: SaaS implementation, Technical onboarding, Customer enablement, Platform configuration. Lead onboarding and implementation. Align on customer requirements”

What You'll Achieve.

Yielding high user adoption; Drive successful adoption; Drive long-term value

Industry & Context.

SaaS
Problems you'll solve

Problem-solving mindset; Troubleshoot technical issues

Eligibility Requirements

25% travel annually

What They're Looking For.

Must Have

4+ years of experience in SaaS implementation, 4+ years of experience in technical onboarding, 4+ years of experience in solutions engineering, Experience working on APIs and integrations, Experience with data mapping and workflows, Experience with SaaS platforms and system configuration

Nice to Have

Experience with REST APIs, Experience with JSON, Experience with integration tools, Familiarity with data handling, Familiarity with SQL, Familiarity with data pipelines, Experience with CRM platforms, Experience with marketing platforms, Exposure to influencer marketing, Exposure to creator economy tools, Experience with AI tools

What You'll Do.

Lead onboarding and implementation

Align on customer requirements

Align on technical feasibility

Align on implementation timelines

Configure CreatorIQ platform

Support technical setup

Perform system configuration

Work with data mapping

Serve as platform expert

Deliver tailored training sessions

Translate technical concepts

Partner with Customer Success

Partner with Engineering

Provide feedback to Product

Provide feedback to Engineering

Apply implementation best practices

Improve onboarding processes

Troubleshoot technical issues

Provide solutions during onboarding

Contribute to automation

Contribute to tooling

Contribute to implementation frameworks

How You'll Work.

Team & Collaboration

Partner closely with teams; Cross-functional collaboration

Communication Scope

Explain technical concepts

Process & Methodology

Project management, Manage multiple implementations

Full Job Description

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! TECHNICAL IMPLEMENTATION MANAGER We are looking for an Implementation Manager who will be responsible for taking brand-new clients and providing them with a best-in-class onboarding experience that sets them up for success and yielding high user adoption. This role combines project management, technical configuration, and customer enablement to drive successful adoption and long-term value. The ideal candidate brings strong technical aptitude, experience working with SaaS platforms, and the ability to translate business needs into scalable technical solutions. You should be comfortable working with integrations, data flows, and system configurations, while also delivering a high-quality customer experience. What will set candidates apart are technical skills, interpersonal skills, a strong affinity for people, and an interest in influencer market

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