Itron
Utilities & Energy
TechnicalImplementationConsultant
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Implementation Consultant at Itron. Skills: Technical Implementation, SaaS Platform Deployment, SSO Configuration, Integration Design. Lead technical implementation workstream. Conduct technical discovery”
What You'll Achieve.
Successfully deploy our SaaS platform; Ensuring secure, scalable, and repeatable implementations; Deliver high-quality customer deployments; Bring customers live; Ensuring customer environments are implemented correctly; Aligned with platform best practices; Long-term maintainability; Long-term operational success; Ensure reliability and scalability; Reduce manual effort; Improve implementation velocity
Industry & Context.
Troubleshoot and resolve integration issues; Strong troubleshooting skills
Up to 25% travel
What They're Looking For.
Must Have
2 + years of experience in solutions consulting, implementation consulting, solutions architecture, or technical deployment roles within enterprise SaaS, Proven experience leading technical workstreams for enterprise software implementations, Hands-on experience with SSO technologies such as SAML, OIDC, and SCIM, Experience with APIs, integration patterns, and data migration or import processes, Ability to translate customer requirements into scalable, supportable technical configurations, Strong troubleshooting skills across authentication, integrations, and environment setup, Ability to collaborate effectively with customer IT teams, internal Engineering partners, and cross-functional stakeholders, Strong written and verbal communication skills, with the ability to build confidence and trust
Nice to Have
Experience implementing software for utility, energy, industrial, or regulated enterprise customers, Familiarity with mobile and web applications used in field or operational environments, Experience with enterprise identity providers such as Microsoft Entra ID (Azure AD), Okta, or similar platforms, Experience with configuration-heavy SaaS applications, workflow tools, or operational platforms, Background in technical architecture, enterprise deployments, or customer-facing solutions engineering, Experience with reporting or dashboards using Power BI or similar tools
What You'll Do.
Lead technical implementation workstream
Conduct technical discovery
Translate requirements into technical plans
Define technical design decisions
Partner with Customer Success
Track technical implementation activities
Lead SSO configuration
Configure tenant setup
Collaborate with IT and security teams
Support security readiness reviews
Scope and design integrations
Troubleshoot integration issues
Partner with Support and Engineering
Establish integration patterns
Lead data migration planning
Validate source data quality
Configure customer environments
Perform technical validation
Ensure configurations align with standards
Support technical test planning
Execute technical validation
Identify technical risks
Support technical cutover planning
Identify implementation challenges
Define standard patterns
Collaborate to shape tooling
Recommend product improvements
How You'll Work.
Team & Collaboration
Partnering closely with Customer Success, Product, and Engineering; Partner collaboratively with Customer Success and Implementation teams; Collaborate authentically with customer IT and security teams; Partner with Support and Engineering on complex requirements; Collaborate with Product and Engineering to shape implementation tooling
Communication Scope
Strong written and verbal communication skills; Ability to build confidence and trust
Full Job Description
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. **We are seeking a Technical Implementation Consultant to lead the technical work required to successfully deploy our SaaS platform for enterprise utility customers. This role is critical to ensuring secure, scalable, and repeatable implementations for customers operating critical infrastructure.** **The Technical Implementation Consultant serves as the technical owner of implementation workstreams, partnering closely with Customer Success, Product, and Engineering to deliver high‑quality customer deployments. This role focuses on configuration and technical enablement required to bring customers live, including integrations, SSO, data migration, environment configuration, and technical validation.** **This role is not the overall project or program owner. Instead, it is a hands‑on technical leadership role accountable for ensuring customer environments are implemented correctly and aligned with platform best practices.** **This is a high‑impact opportunity within a growing enterprise SaaS organization supporting the Utilities & Energy sector, where technical readiness, security, and reliability are essential.** ## **Location:** United States (Remote) with up to 25% travel **Duties and Responsibilities:** **Technical Implementation Ownership** * **Lead the technical implementation workstream for enterprise customer deployments from kickoff through go‑live, demonstrating accountability for delivery quality and outcomes** * **Conduct technical discovery related to customer environments, identity systems, integrations, data sources, and deployment requirements** * **Translate business and implementation requirements into scalable, customer‑centric technical configuration and deployment plans** * **Define, document, and manage technical design decisions aligned with platform standards and lon
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