Concentrix

TechnicalI,ITOperations

$150–250k ~AI est. Cairo, Egypt FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Technical I, IT Operations at Concentrix. Mount and install switches in the IDF and. Perform hardware and software upgrades to peripheral equipment”

Industry & Context.

Problems you'll solve

Troubleshooting

What They're Looking For.

Must Have

1+ year of experience working in a call center, Fluency in English, Bachelor's degree in Information Technology, Computer Science, or a related field is a must, Complete all assigned, mandatory training within the timeframe provided, Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports

What You'll Do.

Mount and install switches in the IDF and

Perform hardware and software upgrades to peripheral equipment

Attend to break/fix engagement as needed by Situation

maintain and submit reports and applicable records

Perform site maintenance and safety checks of assigned

Perform checks and ensure that antivirus definition

Spend between 60% - 70 % of time

Make necessary independent decisions to correct errors or

Complete all assigned

mandatory training within the timeframe

Conduct and/or participate in regularly scheduled 1:1 meetings

Full Job Description

Job Title: Technical I, IT Operations Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. As part of our team you will report to our Manager in IT Operations. **_Responsibilities:_** * Mount and install switches in the IDF and patching the stations. * Perform hardware and software upgrades to peripheral equipment *

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