Harness
Software Delivery Platform
TechnicalDocumentationEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Documentation Engineer at Harness. Skills: Technical documentation, Product documentation, Customer experience. Own documentation for features. Create documentation for product features”
Industry & Context.
What They're Looking For.
Must Have
2 to 4 years technical documentation experience, Understand and document product workflows, Clear written communication skills, Explain how something works, Explain why something matters, Collaborate with engineers and product managers, Familiarity with JIRA, Basic understanding of Git, Basic understanding of version control, Basic understanding of Markdown
Nice to Have
Experience in SaaS, Experience in cloud, Experience in DevOps, Experience in developer tools, Experience in security products, Exposure to docs-as-code workflows, Experience improving existing documentation
What You'll Do.
Own documentation for features
Create documentation for product features
Create documentation for workflows
Create documentation for configurations
Manage documentation updates
Publish documentation
Ensure documentation accuracy
Ensure documentation is up to date
Align documentation with product behavior
Align documentation with UI changes
Write documentation explaining concepts
Write documentation explaining use cases
Write documentation explaining reasoning
Improve content clarity
Organize information logically
Anticipate user questions
Identify documentation gaps
Identify outdated documentation
Identify confusing documentation
Propose documentation improvements
Collaborate with Engineering teams
Collaborate with Product teams
Understand feature behavior
Understand feature limitations
Understand intended use cases
Ask clarifying questions
Work with documentation tools
Manage documentation updates
Track documentation work
Participate in review processes
Complete documentation tasks
Align tasks with product releases
Align tasks with team priorities
Track work through JIRA
Participate in planning discussions
Participate in review discussions
Seek guidance when unclear
How You'll Work.
Team & Collaboration
Senior Documentation Engineers; Product Managers; Engineers; Support teams; Engineering teams; Product teams
Communication Scope
Written communication
Full Job Description
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Documentation Engineer — Harness About the role Harness is building a modern documentation organization to support a rapidly evolving product portfolio and global customer base. We are looking for a Documentation Engineer who can create clear, accurate, and customer-focused documentation while growing into a strong owner within a structured, engineering-driven environment. This role is ideal for someone with a solid foundation in technical documentation who is ready t
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