Docebo
Tech / AI / Software
TechnicalDeploymentManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Deployment Manager at Docebo. Skills: Technical Deployment, AI, API Integration, SSO Configuration, SQL Querying, SaaS Implementation. Act as the ultimate technical consultant for our global clients. Transforming intricate API workflows and SSO configurations into powerful, functional realities”
What You'll Achieve.
ensure our customers don't just launch a platform—they launch a revolution in how their people grow; meet every strategic objective; empower customers to initiate development efforts with confidence; turning raw data into actionable insights through bespoke reporting; ensure every team stays within utilization and budget targets; guarantee a world-class onboarding experience for every client; reward the impact, skills and traits that fuel our success
Industry & Context.
solving complex problems; Solve the Puzzle
What They're Looking For.
Must Have
4+ years of professional experience, at least 2 years in a customer-facing SaaS role, solid technical foundation (BSE or equivalent), at least a year of experience in roles like Sales Engineering, Implementation, or Systems Integration, comfortable working with Rest APIs, navigating HTTP clients like Postman to test and refine web services, basic knowledge of SQL, middleware automation tools such as Workato, Zapier, or Mulesoft, natural ability to write effective technical documentation, desire to become a recognized Docebo product expert
Nice to Have
extensive knowledge of SAML and/or Open ID Connect protocols, basic coding ability in at least one programming language, experience integrating HRIS, CRM, or calendar systems, proven track record of working with large-scale accounts in the enterprise space
What You'll Do.
Act as the ultimate technical consultant for our global clients
Transforming intricate API workflows and SSO configurations into powerful
Architect the Solution: Partner with global customers to identify and document success criteria while developing comprehensive implementation schedules
Master the API: Scope API needs and define sophisticated workflows
Build the Bridge: Develop seamless connections to third-party platforms and automate data transfer workflows
Decode the Data: Craft custom SQL queries to be installed on customer platforms
turning raw data into actionable insights through bespoke reporting
Solve the Puzzle: Lead the configuration and troubleshooting of critical integrations
and various web conferencing tools
Keep the Pulse: Manage ongoing project documentation and implementation cycles
Set the Standard: Create and maintain new best practices and technical documentation
How You'll Work.
Team & Collaboration
Partner with global customers; Collaborate, solve problems, and learn from each other
Communication Scope
technical consultant
Process & Methodology
Project management, developing comprehensive implementation schedules, Manage ongoing project documentation and implementation cycles, ensure every team stays within utilization and budget targets
Full Job Description
Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🗺️ THE ADVENTURE AHEAD As our Technical Deployment Manager, you are the bridge between complex technical architecture and seamless learner experiences. You will act as the ultimate technical consultant for our global clients, transforming intricate API workflows and SSO configurations into powerful, functional realities. By blending project management with deep technical expertise, you’ll ensure our customers don't just launch a platform—they launch a revolution in how their people grow. 🛠️ THE DAY-TO-DAY - Architect the Solution: Partner with global customers to identify and document success criteria while developing comprehensive implementation schedules that meet every strategic objective. - Master the API: Scope API needs and define sophisticated workflows to em
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