Omilia

Conversational AI

TechnicalDemoEngineer

Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Technical Demo Engineer at Omilia. Skills: Conversational AI, Technical Demo Engineering, Pre-sales. Design, build, and maintain high-impact product demos that showcase Omilia’s conversational AI platform across voice and digital channels. Customize demos to reflect customer-specific use cases, industries (e. g. , insurance, banking, retail), and operational environments”

Industry & Context.

Conversational AI

What They're Looking For.

Must Have

Fluent in English, fundamental knowledge of Python and/or JavaScript, prior technical experience, experience building and delivering product demos, Comfort working with conversational AI, contact center technologies, or related domains (IVR, speech recognition, NLP, CCaaS), Ability to communicate effectively with both technical and business audiences, Hands-on mindset with attention to detail and quality

Nice to Have

Experience with voice AI, conversational design, or customer care platforms, Familiarity with APIs, integrations, and enterprise software architectures, Experience supporting complex, multi-stakeholder enterprise sales cycles, Background working with regulated or mission-critical environments (e.g., financial services, insurance)

What You'll Do.

and maintain high-impact product demos that showcase Omilia’s conversational AI platform across voice and digital channels

Customize demos to reflect customer-specific use cases

and operational environments

Ensure demos highlight Omilia’s strengths in control

and enterprise readiness

Continuously evolve demo content to reflect new product features

Partner with Account Executives throughout the sales cycle

from discovery through proof points and final presentations

Deliver live demos to technical and non-technical stakeholders

and contact center operators

Support technical deep dives

architecture discussions

and solution validation sessions when needed

Serve as the primary technical resource for the sales team

translating complex AI concepts (NLU

LLMs) into "show-stopping" demo features

Understand customer requirements and map them to Omilia’s platform capabilities

Configure conversational flows

and AI components to simulate real production scenarios

Explain complex AI concepts (NLU

business-relevant terms

Provide feedback to Product and Engineering based on demo usage and customer reactions

Help standardize demo best practices

Contribute to internal enablement by training sales teams on how to position and leverage demos effectively

How You'll Work.

Team & Collaboration

Partner with Account Executives throughout the sales cycle; Provide feedback to Product and Engineering; Contribute to internal enablement by training sales teams

Communication Scope

communicate effectively with both technical and business audiences

Full Job Description

### About Omilia Omilia is a leader in enterprise **Conversational AI** , enabling some of the world’s largest brands to deliver natural, reliable, and highly controlled customer interactions at scale. Our platform is purpose-built for mission-critical customer care environments where accuracy, predictability, and deep integration matter. ### Role Overview We are seeking to recruit our new **Technical Demo Engineer** to serve as the "Architect Behind the Curtain" for our LATAM expansion. Unlike traditional sales roles that are purely client-facing, this position is focused on **designing and building the sophisticated Conversational AI demos** that our consultants use to showcase Omilia’s vision, ensuring our demos are technically robust and strategically aligned with enterprise needs. This is a technical role with a pre-sales heartbeat. ### Key Responsibilities Demo Ownership & Creation * Design, build, and maintain high-impact product demos that showcase Omilia’s conversational AI platform across voice and digital channels. * Customize demos to reflect customer-specific use cases, industries (e.g., insurance, banking, retail), and operational environments. * Ensure demos highlight Omilia’s strengths in control, reliability, scalability, and enterprise readiness. * Continuously evolve demo content to reflect new product features, roadmap updates, and market feedback. Sales Support * Partner with Account Executives throughout the sales cycle, from discovery through proof points and final presentations. * Deliver live demos to technical and non-technical stakeholders, including executives, IT leaders, and contact center operators. * Support technical deep dives, architecture discussions, and solution validation sessions when needed. Technical & Solution Engineering * Serve as the **primary technical resource** for the sales team, translating complex AI concepts (NLU, ASR, LLMs) into "show-stopping" demo features. * Understand customer requirements and map them to Omi

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