Omilia
Conversational AI
TechnicalDemoEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Demo Engineer at Omilia. Skills: Conversational AI, Technical Demo Engineering, Pre-sales. Design, build, and maintain high-impact product demos that showcase Omilia’s conversational AI platform across voice and digital channels. Customize demos to reflect customer-specific use cases, industries (e. g. , insurance, banking, retail), and operational environments”
Industry & Context.
What They're Looking For.
Must Have
Fluent in English, fundamental knowledge of Python and/or JavaScript, prior technical experience, experience building and delivering product demos, Comfort working with conversational AI, contact center technologies, or related domains (IVR, speech recognition, NLP, CCaaS), Ability to communicate effectively with both technical and business audiences, Hands-on mindset with attention to detail and quality
Nice to Have
Experience with voice AI, conversational design, or customer care platforms, Familiarity with APIs, integrations, and enterprise software architectures, Experience supporting complex, multi-stakeholder enterprise sales cycles, Background working with regulated or mission-critical environments (e.g., financial services, insurance)
What You'll Do.
and maintain high-impact product demos that showcase Omilia’s conversational AI platform across voice and digital channels
Customize demos to reflect customer-specific use cases
and operational environments
Ensure demos highlight Omilia’s strengths in control
and enterprise readiness
Continuously evolve demo content to reflect new product features
Partner with Account Executives throughout the sales cycle
from discovery through proof points and final presentations
Deliver live demos to technical and non-technical stakeholders
and contact center operators
Support technical deep dives
architecture discussions
and solution validation sessions when needed
Serve as the primary technical resource for the sales team
translating complex AI concepts (NLU
LLMs) into "show-stopping" demo features
Understand customer requirements and map them to Omilia’s platform capabilities
Configure conversational flows
and AI components to simulate real production scenarios
Explain complex AI concepts (NLU
business-relevant terms
Provide feedback to Product and Engineering based on demo usage and customer reactions
Help standardize demo best practices
Contribute to internal enablement by training sales teams on how to position and leverage demos effectively
How You'll Work.
Team & Collaboration
Partner with Account Executives throughout the sales cycle; Provide feedback to Product and Engineering; Contribute to internal enablement by training sales teams
Communication Scope
communicate effectively with both technical and business audiences
Full Job Description
### About Omilia Omilia is a leader in enterprise **Conversational AI** , enabling some of the world’s largest brands to deliver natural, reliable, and highly controlled customer interactions at scale. Our platform is purpose-built for mission-critical customer care environments where accuracy, predictability, and deep integration matter. ### Role Overview We are seeking to recruit our new **Technical Demo Engineer** to serve as the "Architect Behind the Curtain" for our LATAM expansion. Unlike traditional sales roles that are purely client-facing, this position is focused on **designing and building the sophisticated Conversational AI demos** that our consultants use to showcase Omilia’s vision, ensuring our demos are technically robust and strategically aligned with enterprise needs. This is a technical role with a pre-sales heartbeat. ### Key Responsibilities Demo Ownership & Creation * Design, build, and maintain high-impact product demos that showcase Omilia’s conversational AI platform across voice and digital channels. * Customize demos to reflect customer-specific use cases, industries (e.g., insurance, banking, retail), and operational environments. * Ensure demos highlight Omilia’s strengths in control, reliability, scalability, and enterprise readiness. * Continuously evolve demo content to reflect new product features, roadmap updates, and market feedback. Sales Support * Partner with Account Executives throughout the sales cycle, from discovery through proof points and final presentations. * Deliver live demos to technical and non-technical stakeholders, including executives, IT leaders, and contact center operators. * Support technical deep dives, architecture discussions, and solution validation sessions when needed. Technical & Solution Engineering * Serve as the **primary technical resource** for the sales team, translating complex AI concepts (NLU, ASR, LLMs) into "show-stopping" demo features. * Understand customer requirements and map them to Omi
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