Inizio Evoke
TechnicalDeliveryManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical Delivery Manager at Inizio Evoke. Skills: Kanban Flow Management, Support Operations Coordination, Team Cadence & Reporting. Own daily Kanban board health. Maintain visibility into work”
What You'll Achieve.
improve flow, accountability, and response consistency; improve leadership visibility and team decision-making
Industry & Context.
unblocked; escalate risks; surface bottlenecks
What They're Looking For.
Must Have
4 to 7 years of experience in technical delivery management, project management, agile operations, support operations, or delivery coordination, Experience supporting software, platform, product, developer-facing, or technical support teams, Hands-on experience maintaining Kanban or Agile workflows and driving task follow-through, Experience preparing meeting notes, action logs, delivery updates, and status reports
What You'll Do.
Own daily Kanban board health
Maintain visibility into work
Ensure tickets have clear owners
Monitor work-in-progress
Coordinate routine technical support work
Track follow-through on incidents
Keep meetings focused
Prepare weekly updates
Escalate unresolved blockers
How You'll Work.
Team & Collaboration
Cross-functional coordination; Coordinate technical support work across platform, product, engineering, and support stakeholders; Partner with technical leads
Communication Scope
clarify issues; escalate risks; clarify scope, sequencing, dependencies, and blockers; ask clarifying questions
Process & Methodology
Kanban process, Agile operations, Delivery coordination, Backlog management, WIP tracking, Blocker management
Full Job Description
Position Summary We are seeking a mid-level Technical Delivery Manager to run the day-to-day support delivery rhythm through a disciplined Kanban process. This role keeps work visible, triaged, assigned, unblocked, and moving across technical support, platform, product, and engineering teams. The ideal candidate is organized, technically fluent, and comfortable operating in a fast-moving environment. They do not need to be the deepest technical expert, but they must understand enough to follow engineering discussions, clarify issues, track dependencies, and escalate risks. The role also supports AI-enabled delivery practices, including automation and agentic AI development workflows. Key Responsibilities Kanban Flow Management Own daily Kanban board health for support and delivery operations. Maintain visibility into intake, backlog, active work, blockers, aging items, dependencies, and completed work. Ensure tickets have clear owners, current status, priority, next step, and target timing where applicable. Monitor work-in-progress and help surface bottlenecks before they become delivery risks. Keep tools such as ZenHub, Jira, GitHub Projects, or similar platforms current and useful. Support Operations Coordination Coordinate routine technical support work across platform, product, engineering, and support stakeholders. Help capture, triage, categorize, and route incoming support requests. Track follow-through on incidents, support issues, operational tasks, and handoffs. Partner with technical leads to clarify scope, sequencing, dependencies, and blockers. Identify lightweight process improvements that improve flow, accountability, and response consistency. Team Cadence & Reporting Facilitate standups, Kanban reviews, backlog refinement, weekly planning, and status checkpoints. Keep meetings focused, action-oriented, and tied to current delivery priorities. Capture decisions, next steps, owners, and due dates for asynchronous follow-through. Prepare weekly updates
Applying for this Technical Delivery Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Inizio Evoke?
Real rants from real employees. Read before you apply.