MSX International
Automotive
TechnicalDelegate/FlyingDoctor(m/f/d)-Fieldbased
Neural analysis suggests this role is
optimal for mid candidates.
“Technical Delegate / Flying Doctor (m/f/d) - Field based at MSX International. Skills: Automotive diagnostics, Vehicle repair, Technical support. Support dealerships on-site. Support repairers on-site”
What You'll Achieve.
Reduce downtime; Deliver first-time-right repairs
Industry & Context.
Root cause analysis; Troubleshooting
Field based
What They're Looking For.
Must Have
Automotive diagnostics experience, Technical support experience, Workshop experience, Field service experience, Fix complex electrical faults, Fix complex electronic faults, Hands-on OEM diagnostic tools, Read wiring diagrams, Read technical documentation, Work with workshops, Work with engineering teams, Work with technical teams, Support technicians, Guide technicians, Working proficiency English
Nice to Have
Field-based support experience, Multi-site support experience, Multi-brand exposure, OEM technical support background, Importer technical support background, Additional European languages
What You'll Do.
Support dealerships on-site
Support repairers on-site
Support dealerships remotely
Support repairers remotely
Diagnose complex faults
Resolve complex faults
Support individual cases
Support wider technical issues
Create technical reports
Provide hands-on guidance
Feed recurring issues
How You'll Work.
Team & Collaboration
Technical teams; Engineering teams; Workshop teams
Communication Scope
Technical reports; Case updates
Full Job Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repairs. What you’ll do * Support dealerships and repairers on-site and remotely * Diagnose and resolve complex electrical, electronic, and drivability faults * Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization * Identify root causes using wiring diagrams and technical documentation * Support both individual cases and wider technical issues across fleets * Create clear technical reports and case updates * Coach technicians and provide hands-on guidance * Feed recurring issues into continuous improvement ## Qualifications What you bring * Strong experience in automotive diagnostics / technical support / workshop or field service * Proven ability to fix complex electrical/electronic faults * Hands-on use of OEM diagnostic tools * Confidence reading wiring diagrams and technical documentation * Experience working with workshops, engineering, or technical teams * Ability to support and guide technicians * Preferred : experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background Technical knowledge * Modern vehicle systems: power
Applying for this Technical Delegate / Flying Doctor (m/f/d) - Field based role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about MSX International?
Real rants from real employees. Read before you apply.