MSX International

Automotive

TechnicalDelegate/FlyingDoctor(m/f/d)Fieldbased

Coventry, United Kingdom FULL TIME
The Brief

“Technical Delegate / Flying Doctor (m/f/d) - Field based at MSX International. Skills: Automotive diagnostics, Vehicle repair, Technical support. Support dealerships on-site. Support repairers on-site”

What You'll Achieve.

Reduce downtime; Deliver first-time-right repairs

Industry & Context.

Automotive
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

Automotive diagnostics experience, Technical support experience, Workshop experience, Field service experience, Fix complex electrical faults, Fix complex electronic faults, Hands-on OEM diagnostic tools, Read wiring diagrams, Read technical documentation, Work with workshops, Work with engineering teams, Work with technical teams, Support technicians, Guide technicians, Working proficiency in English

Nice to Have

Field-based support experience, Multi-site support experience, Multi-brand exposure, OEM/importer technical support background, Additional European languages

What You'll Do.

Support dealerships on-site

Support repairers on-site

Support dealerships remotely

Support repairers remotely

Diagnose complex faults

Resolve complex faults

Use OEM tools for diagnostics

Use OEM tools for flashing

Use OEM tools for parameterization

Support individual cases

Support wider technical issues

Create technical reports

Provide hands-on guidance

Feed recurring issues

How You'll Work.

Team & Collaboration

Technical teams; Engineering teams; Workshop teams

Communication Scope

Technical reports; Case updates

Free ATS check

Applying for this Technical Delegate / Flying Doctor (m/f/d) - Field based role?

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