Carbon Robotics

Ag-Tech

TechnicalCustomerSuccessManager,Spain

€55–75k ~AI est. Remote - Europe Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Technical Customer Success Manager, Spain at Carbon Robotics. Skills: Customer success, Equipment maintenance, Technical support. Ensure customer success. Implement Carbon Robotics Equipment”

Industry & Context.

Ag Tech
Problems you'll solve

Diagnose problems; Problem solving

Eligibility Requirements

Travel > 50%, Weekend on-call duties, After-hours phone support, Lift up to 55 pounds

What They're Looking For.

Must Have

Valid driver’s license required, Verbal and Written English literacy required

Nice to Have

Trailer towing experience preferred, Bilingual requirements are regionally preferred

What You'll Do.

Ensure customer success

Implement Carbon Robotics Equipment

Make usage recommendations

Perform preventative maintenance

Establish trustworthy relationship

Communicate customer wishes

Communicate customer complaints

Communicate equipment performance

Communicate pain points

Communicate bottlenecks

Deliver field support

Verify machines operating

Perform preventive maintenance service

Serve as point of contact

Log customer experience

Document customer experience

Communicate customer experience

Respond to customer concerns

Manage service tickets

Exercise safe working practices

Participate in on-call duties

Provide after-hours support

Maintain company property

Build cross-functional relationships

Support demonstration activities

Support implementation activities

Learn equipment usage

Teach equipment usage

Carry out assigned tasks

How You'll Work.

Team & Collaboration

Cross-functional relationships; Service team members; Engineering teams; Product teams

Communication Scope

Customer communication

Full Job Description

The Carbon Robotics LaserWeeder™ leverages advanced robotics, computer vision, AI/deep learning, and lasers to eliminate weeds with sub-millimeter accuracy—all without herbicides. This innovative solution reduces environmental impact, promotes soil health, and helps farmers address labor shortages and rising costs. Designed in Seattle and built at our cutting-edge manufacturing facility in Richland, Washington, the LaserWeeder is setting a new standard for automated weed control. With $157 million in funding from prominent investors such as BOND, NVentures (NVIDIA’s venture arm), Anthos Capital, Fuse Venture Capital, Ignition Partners, Revolution, Sozo Ventures, and Voyager Capital, Carbon Robotics is driving innovation. As a no-nonsense team with a bias for action, we take pride in executing our ideas. Whether it’s designing transformative technology or visiting farms to ensure our products are reliable and safe, we do whatever it takes to deliver for our customers. Working here means tackling big problems with big impact. You’ll find opportunities to grow professionally, solve complex challenges, and make meaningful contributions to a mission that matters. At Carbon Robotics, we trust our team to act independently and make practical, real-world decisions. Join us as we innovate, execute, and build the future of farming together. YouTube | X | Instagram | LinkedIn | News Location preference: Murcia Region. As the Technical Customer Success Manager (TCSM) at Carbon Robotics you are responsible for ensuring customer success via successful implementation and maintenance of Carbon Robotics Equipment. This includes training of operators, equipment supervisors or farm managers by making usage recommendations based on agronomic knowledge and implementing set up. In the post implementation stage you are responsible for customer machinery preventative maintenance and repairs. You will ensure continued customer satisfaction post delivery by establishing a trustworthy relatio

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