Quantum
CRM
TechnicalCRMExecutive
Neural analysis suggests this role is
optimal for Mid candidates.
“Technical CRM Executive at Quantum. Skills: CRM systems, Data management, Automation, Integrations. Support CRM Technical Manager. Support CRM team”
Industry & Context.
Troubleshooting automation; Troubleshooting journeys; Troubleshooting rendering issues
What They're Looking For.
Must Have
Experience with Adobe campaign or SFMC, HTML, SQL queries, JavaScript, Technical aptitude and knowledge with JavaScript, Technical aptitude and knowledge with APIs, Base understanding of SQL
Nice to Have
Salesforce Marketing Cloud (SFMC) or Adobe Campaign working experience, Data skills, including SQL, Data quality control, Good working knowledge of HTML for email, Working knowledge of JavaScript, Exposure with APIs, Working with JSON Objects, Experience managing multiple priorities, Adapting to changing requirements, Ability to work to tight deadlines, Ability to work independently, Ability to work under pressure, Commercially minded, Data-literate, Highly analytical, Ability to use raw data to generate insights, Ability to inform decisions, Previous experience in iGaming or a marketplace environment, Understanding of email deliverability best practices, Experience working across multiple brands, Experience working across multiple verticals, Experience working across multiple locales, Experience with SMS and WhatsApp channels, Experience working in a target-driven environment, Experience working in a revenue-focused environment
What You'll Do.
Support CRM Technical Manager
Manage incoming Jira tickets
Monitor daily campaigns
Maintain data quality
Build new HTML modules
Act as internal SME of CRM systems
Manage data and compliance activities
Support CRM team with troubleshooting
Support CRM team with training
Support CRM team with complex journey builds
Manage new IP warm-ups
Perform QA for data-related changes
Perform QA for system updates
Monitor customer interactions
Troubleshoot automation issues
Troubleshoot journey issues
Troubleshoot HTML rendering issues
Develop new HTML modules
Launch SMS within SFMC
Launch WhatsApp within SFMC
Work cross-functionally with Analytics
Work cross-functionally with Product
Work cross-functionally with Technology
Deliver effective campaigns
Deliver timely campaigns
Develop campaign audiences
Manage campaign audiences
How You'll Work.
Team & Collaboration
Cross-functionally with Analytics; Cross-functionally with Product; Cross-functionally with Technology
Process & Methodology
Jira tickets
Full Job Description
Our Company At Quantum, we connect global brands with high-intent consumers. We turn intent into action and complexity into clarity. Our Mission is clear, to help smarter, faster buying decisions. Our vision, to be the world’s most used digital comparison service, delivering value and simplicity to millions. We drive growth through data-driven affiliate marketing built for performance from day one. Every campaign is measurable, optimised in real time, and designed to scale. With in-house tech, full-stack analytics, and a compliance-first mindset, we give our partners an edge. We drive confident decisions and growth in regulated and high-growth sectors. We’ve helped ambitious brands grow faster, smarter, and globally. The Role Our CRM team is growing. We’re looking for a Technical CRM Executive to join our affiliate marketing business in London. This is an opportunity for someone with some experience with either Adobe campaign or SFMC, as well as HTML, SQL queries, and JavaScript, to support the team in delivering a customer-centric, automated experience across email, SMS, and messaging channels. In this role, you’ll be supporting the CRM Technical Manager as well as CRM team and its wider ecosystem, using tools such as SparkPost, Email on Acid, Adobe, Salesforce Marketing Cloud, SMS integrations, Adobe Campaign and Rebrandly. You’ll work on the end-to-end delivery of CRM initiatives that rely on data and systems so you must have the technical aptitude and knowledge with JavaScript, APIs and ideally base understanding of SQL. This includes managing incoming Jira tickets, monitoring daily campaigns, supporting the wider team, maintaining data quality and compliance, managing automations and integrations, overseeing IP warm-ups, and help build new HTML modules. If you’re hands-on, data-driven, and comfortable operating across multiple technologies, with the coding skills listed, we’d like to hear from you. Key responsibilities - Internal SME of CRM-related systems -
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