Topsort

Advertising

Technical&ContentWriter

Somerville, Massachusetts, United States
The Brief

“Technical & Content Writer at Topsort. Skills: Technical writing, Content creation, Communication. Write and maintain product documentation. Write guides, FAQs, and knowledge base content”

What You'll Achieve.

Communicate ideas clearly and effectively; Make advertising intuitive, intelligent, and genuinely cool; Democratize monetization access for all; Ensure advertising doesn't leave any brand or seller confused; Shape a brighter future for Retail Media; Define your career as something greater than yourself

Industry & Context.

Advertising
Problems you'll solve

Uncover root causes; Optimal solutions; Tackle open-ended problems; Turning chaos into structured innovation

What They're Looking For.

Must Have

Exceptional written communication skills, Ability to understand and explain complex technical concepts, Curiosity and willingness to learn unfamiliar subjects quickly, Experience writing across multiple formats, including documentation, articles, presentations, reports, and customer-facing content, Information-gathering skills, Ability to work independently in a fast-moving startup environment with limited direction, Excellent attention to detail and a high quality bar for written work, Comfort receiving feedback and iterating quickly, Experience working with AI tools as part of your writing workflow

Nice to Have

Background in technical writing, product marketing, journalism, consulting, or strategic communications is plus, Portfolio demonstrating a range of writing styles and formats

What You'll Do.

Write and maintain product documentation

and knowledge base content

Turn technical concepts into clear explanations

Create sales enablement materials

Develop thought leadership content

Document new features and capabilities

Shape company messaging

Support thought leadership content

Interview subject matter experts

Transform conversations into structured content

Edit and improve existing documentation

Build scalable content systems

How You'll Work.

Team & Collaboration

Partner with Product, Engineering, Data Science, and Commercial teams; Work closely with product managers, engineers, GTM team, and company leadership

Communication Scope

Written communication skills; Translate complexity; Clear explanations

Free ATS check

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