MSX International
Automotive
TechnicalContentResearcher
“Technical Content Researcher at MSX International. Skills: Technical content, Training development, Automotive engineering, Technical writing. Create technical content. Meet client standards”
What You'll Achieve.
Deliver real and sustainable improvements in processes, communication and teamwork; Deliver improved customer satisfaction; Deliver right first-time repairs; Deliver improvements in several Key Performance Indicators
Industry & Context.
Problem-solving; Technical Troubleshooting
Attend factory or brand-led events, Attend technical meetings with the client
What They're Looking For.
Must Have
Experience in technical training content, Previous experience of collaborative relationships, Previous experience of client relationships, An understanding of assessment tools and their links to learning & development, understanding of various training methods, including classroom training, on-the-job training, e-learning, and hands-on practical sessions., An understanding of blended learning and its application, An understanding of Learning & Development, A technical background, Curriculum Development, Technical Troubleshooting, Training Needs Analysis, Technical Writing, Learning Management Systems (LMS), Assessment and Evaluation, Training Design, Leadership, Problem-solving, Decision-making, Organization, Working under pressure, Creativity, Presenting
Nice to Have
Industry recognised technical accreditation, Technical training and development experience, Experience of utilising technology in the delivery of training such as webinars, social media, A understanding of Automotive engineering
What You'll Do.
Create technical content
Meet client standards
Assess businesses current processes
Prioritize areas for improvement
Design structured training
Find technical content
Design training modules
Ensure standards are met
Create training materials
Identify training needs
Develop training documents
Attend technical meetings
Build working relationship
How You'll Work.
Team & Collaboration
Collaborate with subject matter experts; Collaborate with internal stakeholders; Collaborate with team members; Build a close working relationship with technical content and design team
Communication Scope
Communication
Process & Methodology
Report results to the Project Manager
Applying for this Technical Content Researcher role?
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