Amazon Web Services Korea LLC
Technology
TechnicalConsultant(TAM)AMAZONWebServices,Korea
“Technical Consultant (TAM) - AMAZON Web Services, Korea at Amazon Web Services Korea LLC. Skills: AWS services, Cloud adoption, Customer advocacy, Technical direction. Provide field support. Resolve customer inquiries”
What You'll Achieve.
Achieve greatest value from AWS
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
7+ years IT system architecture, 7+ years IT implementation, 7+ years IT operations, 7+ years IT consulting, Experience enterprise IT companies, Experience mission-critical enterprise customers, Bachelor's Degree in Computer Science, Bachelor's Degree in Math, Equivalent work experience
Nice to Have
Experience operating compute, Experience troubleshooting compute, Experience operating storage, Experience troubleshooting storage, Experience operating networking, Experience troubleshooting networking, Experience operating CDN, Experience troubleshooting CDN, Experience operating databases, Experience troubleshooting databases, Experience operating DevOps, Experience troubleshooting DevOps, Experience operating big data, Experience troubleshooting big data, Experience operating analytics, Experience troubleshooting analytics, Experience operating security, Experience troubleshooting security, Experience operating application development, Experience troubleshooting application development, Fluent business communication English
What You'll Do.
Provide field support
Resolve customer inquiries
Present operational performance reviews
Provide detailed reviews
Ensure AWS environments healthy
Foster trusting relationships
Understand business needs
Understand technical challenges
Achieve greatest value
Lead technical discussions
Resolve customer issues
How You'll Work.
Team & Collaboration
AWS global engineering teams; AWS service teams
Communication Scope
Customer-facing skills; Senior leadership discussions
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