Salesforce
AI CRM
TechnicalConsultant/SeniorTechnicalConsultantSalesforceLoyaltyCloud
“Technical Consultant / Senior Technical Consultant - Salesforce Loyalty Cloud at Salesforce. Skills: Salesforce Loyalty Management, Apex, LWC, API Integrations. Design, develop, and implement Salesforce Loyalty Management solutions. Customize and extend Loyalty Cloud”
What You'll Achieve.
Ensure adoption, performance, and scalability; Drive high customer satisfaction (CSAT); Make a meaningful impact on the world; Deliver amazing experiences that customers love
Industry & Context.
problem-solving and analytical skills; Hands-on experience solving real-world business problems through technology
Travel to customer sites as required (average up to 50%)
What They're Looking For.
Must Have
6 + years of relevant development experience, problem-solving and analytical skills, Hands-on experience solving real-world business problems through technology, programming experience with: Apex, JavaScript, At least one object-oriented language (Java, C#, Python, etc. ), Experience with: Salesforce data modeling (objects, relationships, 1: M, M: M), Declarative automation (Flows, Validation Rules), API-based integrations, communication skills (written and verbal), Ability to work independently and take ownership, Customer-facing mindset with facilitation skills, Continuous learner with passion for emerging Salesforce and loyalty technologies, Clear potential to grow into higher technical or architectural leadership roles
Nice to Have
Prior experience with Salesforce Loyalty Management, Experience with Industry Clouds (Retail, Consumer Goods, Communications, or Financial Services), Exposure to Commerce Cloud, Marketing Cloud, Data Cloud, or Einstein AI, presentation and stakeholder communication skills, Experience with: OmniStudio, Event-driven architecture, DevOps & CI/CD (Git, Copado, Gearset, etc. ), Testing frameworks and automation, Salesforce certifications are highly beneficial and encouraged, Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer, Salesforce Certified JavaScript Developer, Salesforce Loyalty Management Accreditation or equivalent
What You'll Do.
and implement Salesforce Loyalty Management solutions
Customize and extend Loyalty Cloud
Build scalable data models
Develop and maintain integrations
Translate business requirements into technical designs
Lead evaluation of solution options
Identify technical risks
Follow Salesforce Services best practices
Contribute to high-quality deployments
Support customer success
Stay current with Salesforce roadmap
Mentor junior developers
How You'll Work.
Team & Collaboration
Work closely with customers, architects, and cross-functional teams; Collaborative leader who motivates and uplifts teams
Communication Scope
communication skills (written and verbal); Customer-facing mindset with facilitation skills; presentation and stakeholder communication skills
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