Salesforce

AI CRM

TechnicalConsultant/SeniorTechnicalConsultantSalesforceLoyaltyCloud

India FULL TIME
The Brief

“Technical Consultant / Senior Technical Consultant - Salesforce Loyalty Cloud at Salesforce. Skills: Salesforce Loyalty Management, Apex, LWC, API Integrations. Design, develop, and implement Salesforce Loyalty Management solutions. Customize and extend Loyalty Cloud”

What You'll Achieve.

Ensure adoption, performance, and scalability; Drive high customer satisfaction (CSAT); Make a meaningful impact on the world; Deliver amazing experiences that customers love

Industry & Context.

AI CRM
Problems you'll solve

problem-solving and analytical skills; Hands-on experience solving real-world business problems through technology

Eligibility Requirements

Travel to customer sites as required (average up to 50%)

What They're Looking For.

Must Have

6 + years of relevant development experience, problem-solving and analytical skills, Hands-on experience solving real-world business problems through technology, programming experience with: Apex, JavaScript, At least one object-oriented language (Java, C#, Python, etc. ), Experience with: Salesforce data modeling (objects, relationships, 1: M, M: M), Declarative automation (Flows, Validation Rules), API-based integrations, communication skills (written and verbal), Ability to work independently and take ownership, Customer-facing mindset with facilitation skills, Continuous learner with passion for emerging Salesforce and loyalty technologies, Clear potential to grow into higher technical or architectural leadership roles

Nice to Have

Prior experience with Salesforce Loyalty Management, Experience with Industry Clouds (Retail, Consumer Goods, Communications, or Financial Services), Exposure to Commerce Cloud, Marketing Cloud, Data Cloud, or Einstein AI, presentation and stakeholder communication skills, Experience with: OmniStudio, Event-driven architecture, DevOps & CI/CD (Git, Copado, Gearset, etc. ), Testing frameworks and automation, Salesforce certifications are highly beneficial and encouraged, Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer, Salesforce Certified JavaScript Developer, Salesforce Loyalty Management Accreditation or equivalent

What You'll Do.

and implement Salesforce Loyalty Management solutions

Customize and extend Loyalty Cloud

Build scalable data models

Develop and maintain integrations

Translate business requirements into technical designs

Lead evaluation of solution options

Identify technical risks

Follow Salesforce Services best practices

Contribute to high-quality deployments

Support customer success

Stay current with Salesforce roadmap

Mentor junior developers

How You'll Work.

Team & Collaboration

Work closely with customers, architects, and cross-functional teams; Collaborative leader who motivates and uplifts teams

Communication Scope

communication skills (written and verbal); Customer-facing mindset with facilitation skills; presentation and stakeholder communication skills

Free ATS check

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