Workato
Technology
TechnicalConsultantII
Neural analysis suggests this role is
optimal for Senior candidates.
“Technical Consultant II at Workato. Skills: Technical Consulting, Solution Design, Platform Feedback, Customer Advocacy. Onboard new customers. Provide technical consulting”
What You'll Achieve.
Drives fast time-to-value; Balances scalability; Balances maintainability; Documents decisions clearly; Manages lifecycle best practices; Understands governance impacts; Connects domain context; Verifies assumptions; Plans short workstreams; Aligns dependencies; Removes roadblocks; Volunteers for stretch; Stays productive; Reprioritises calmly; Improves communication; Connects insights; Adjusts based on feedback; Addresses issues constructively
Industry & Context.
Root cause analysis; Troubleshooting; Systems Thinking; Surface dependencies; Diagram connections
What They're Looking For.
Must Have
5+ years of experience, Working knowledge of integrations, Working knowledge of system design principles, Working knowledge of app integration industry trends, Working knowledge of SQL, Working knowledge of on-prem deployment models, Working knowledge of cloud deployment models, Working knowledge of the SDLC end-to-end, Experience with one iPaaS, Ability to produce quality technical documentation
Nice to Have
Experience with JS OEMbedded SaaS, Experience with iFrame integration
What You'll Do.
Onboard new customers
Provide technical consulting
Gather integration requirements
Gather automation requirements
Partner on platform feedback
Act as trusted advisor
Act as customer advocate
Run post-onboarding health checks
Guide customers on optimizations
Contribute reusable content
Manage multiple priorities
Manage multiple projects
Deliver outstanding customer service
How You'll Work.
Team & Collaboration
Customer business stakeholders; Customer technical stakeholders; Product and Engineering; Extended team; Small teams
Communication Scope
Technical documentation; Explain reasoning; Seek feedback; Tailor recommendations; Explain trade-offs; Use examples; Use data; Calm language; Neutral language; Address issues; Adapt emphasis; Structure information
Process & Methodology
Priority planning, Workstream planning, Balance workload, Align dependencies
Full Job Description
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities Onboard new customers onto Workato by providing technical consulting, guidance and enablement that drives fast time-to-value. Gather integration and automation requirements and lead solution design jointly with customer business and technical stakeholders. Share best practices on deployment models, governance, integration design and build; partner with Product and Engineering on platform fee
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