Okta
Technology
TechnicalConsultant,Auth0
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Consultant, Auth0 at Okta. Skills: Identity management, Customer success, Consulting services. Provide consulting services. Gather requirements”
What You'll Achieve.
Ensure long-term customer success; Achieve extraordinary customer satisfaction; Align with customer goals; Increase customer satisfaction; Deepen client relationships; Manage client expectations
Industry & Context.
Problem solving; Troubleshooting
25% future travel
What They're Looking For.
Must Have
3-5 years experience technical consultant, 3 years experience JavaScript MVC frameworks, Experience identity federation protocols, Knowledge enterprise identity life cycle, Hands-on contributor, Superb communication skills, Issue tracking skills, Crisis management skills
Nice to Have
Non-JavaScript Software development experience, Experience delivering Auth0 implementations, Node JS runtime environment experience, Mobile development experience
What You'll Do.
Provide consulting services
Document requirements
Communicate technical level
Communicate functional level
Provide design solutions
Provide deployment solutions
Deliver high quality service
Manage project schedule
Manage project status
Manage project documentation
Drive product development
Lead interaction Okta teams
Address escalated issues
Interact with management
Collaborate with sales team
Perform technical design
Perform configuration
Perform troubleshooting
Influence Okta scalability
Find new delivery ways
Manage deployment projects
Apply technology knowledge
Apply protocol knowledge
Apply cloud architecture knowledge
Apply enterprise IT knowledge
Apply software development experience
Apply identity life cycle knowledge
Apply JavaScript experience
Apply MVC framework experience
Ensure quality processes
Ensure time management processes
Use knowledge repository
How You'll Work.
Team & Collaboration
Cross-functional teams; Okta teams; Engineering teams; Support teams; Sales team
Communication Scope
Issue tracking; Crisis management
Process & Methodology
Project scope management, Project schedule management, Project status management, Project documentation management, Time management
Full Job Description
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com. JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Auth0 platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods. This role is for the Auth0 product unit a
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