Brex
Financial Services
TechnicalConsultant
“Technical Consultant at Brex. Skills: Integration implementation, Customer enablement. Own integration implementation. Guide customers from kickoff”
What You'll Achieve.
Ensure successful integration; Ensure smooth launch; Ensure effective launch; Set customers for success
Industry & Context.
Solve challenges; Problem-solving
What They're Looking For.
Must Have
2+ years customer-facing experience, Implement accounting systems, Configure accounting systems, Functional expertise accounting, Functional expertise finance, General Ledger knowledge, Accounts Payable knowledge, Expense Management knowledge, HRIS knowledge, Project management skills, Translate business requirements, Provide solutions, Excellent communication skills, Explain technical concepts, Manage customer expectations, Collaborative problem-solving, Work across teams
Nice to Have
HRIS subject matter expert, SSO subject matter expert, Accounting background, Finance background
What You'll Do.
Own integration implementation
Guide customers from kickoff
Guide customers to go-live
Translate business requirements
Configure product effectively
Solve integration challenges
Provide integration best practices
Equip customers with knowledge
Set customers for success
Integrate customer systems
Manage end-to-end implementation
Ensure effective launch
Act as technical advisor
Apply business process knowledge
Guide optimal integration setup
Lead project meetings
Set clear expectations
Capture detailed notes
Drive project forward
Contribute to customer enablement
Create training materials
Refine training materials
Create Help Center content
Refine Help Center content
Minimize future escalations
Serve as customer voice
Translate customer needs
Translate customer feedback
Share project insights
Collaborate with peers
Solve team challenges
Enhance internal processes
How You'll Work.
Team & Collaboration
Work across teams; Collaborate with peers; Internal teams; Product partners; Engineering partners
Communication Scope
Explain technical concepts; Manage expectations
Process & Methodology
Own deliverables, Track timelines, Drive projects
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