Postman
Technology
TechnicalCommunityManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Community Manager at Postman. Skills: Developer community, Community management, Discord, Ambassador programs. Own Discord community strategy. Design Discord engagement programs”
What You'll Achieve.
Community audit completed; Ambassador program framework launched; Discord engagement cadence established; Active participation month over month; Measurable lift in feature adoption; Number of community-run user groups; UGC pieces created; Ambassador-led events per quarter; Independent traction metrics
Industry & Context.
What They're Looking For.
Must Have
6+ years community management, 6+ years developer relations, Discord communities at scale, Bots, Permission structures, Native engagement features, Build programs from zero, Written communication skills, Verbal communication skills, Technical tutorial writing, Community announcement writing, Data-driven mindset, Know what metrics matter, Build programs around metrics
Nice to Have
AI agents experience, LLM orchestration frameworks experience, LangChain experience, CrewAI experience, AutoGen experience, MCP-based tool use experience, Postman platform familiarity, API tooling familiarity, Insomnia familiarity, Bruno familiarity, Swagger familiarity, Software engineering background, Technical writing background, Global community programs experience, Multiple time zones experience, Multiple languages experience
What You'll Do.
Own Discord community strategy
Design Discord engagement programs
Run Discord engagement programs
Define community health metrics
Track community health metrics
Create community rituals
Build Ambassador programs
Identify top contributors
Recruit top contributors
Nurture top contributors
Develop onboarding resources
Develop enablement resources
Lead Agents & APIs community creation
Position Postman as connective tissue
Curate technical content
Commission technical content
Highlight agent patterns
Highlight API patterns
Partner with adjacent communities
Cross-pollinate membership
Translate community engagement to activation
Design community programs
Surface Postman features
Celebrate Postman features
Create pathways to product discovery
Instrument community engagement
Report on community engagement
Build content ecosystem
Motivate community members
Amplify community content
Surface community voices
How You'll Work.
Team & Collaboration
Product teams; Growth teams; Developer Relations team; Adjacent communities; Developer ecosystems
Communication Scope
Technical writing; Community announcements; Executive presentations; Technical documentation; Marketing
Full Job Description
Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is the world's leading API platform, and APIs and AI agents are increasingly the backbone of modern software. We're looking for a Technical Community Manager who will build and lead a thriving global developer community. One that goes beyond Postman users to become the destination for any developer working with APIs and AI agents. This is not a typical community role. You'll be architecting programs, designing engagement loops, and building something genuinely new: a community where developers come to learn, build, share, and grow — and where Postman is recognized as an indispensable part of their toolchain. The intersection of APIs and AI agents is one of the most exciting spaces in software right now, and Postman sits right in the middle of it. We have millions of developers already on the platform — the opportunity is to turn that user base into a community that educates, inspires, and advocates for one another. The person who builds this will leave a real mark on how developers collaborate and grow for years to come. What You'll Do Discord Community Growth & Engagement Own the end-to-end strategy for Pos
Applying for this Technical Community Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Postman?
Real rants from real employees. Read before you apply.