AvePoint
TechnicalAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Technical Associate at AvePoint. Skills: technical support, project management. Support and participate in the planning, execution, and finalization of projects according to strict deadlines and within budget, focusing on learning the core aspects of project management.. Assist in the development and implementation of product support strategies.”
Industry & Context.
deliver effective resolutions and answers to customer issues and inquiries
What They're Looking For.
Must Have
recent graduate of a related IT field (IT, Computer Science, Engineering, Business, Management, etc.), interest in project management and technical support, Excellent verbal and written communication skills, organizational skills and attention to detail, Ability to work independently and as part of a team, Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
What You'll Do.
Support and participate in the planning
and finalization of projects according to strict deadlines and within budget
focusing on learning the core aspects of project management.
Assist in the development and implementation of product support strategies.
Assist in coordinating and managing project tasks and deliverables under the guidance of senior project managers.
Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries under supervision.
Participate in team meetings and provide input on possible improvements to products and processes.
Offers insights and suggestions that contribute to the team’s objectives
under the mentorship of more experienced colleagues.
Collaborate with cross-functional teams to ensure smooth project progression.
Assist in the preparation of project proposals
Monitor and track project performance and report any issues to the project manager.
Provide administrative support and other tasks as needed.
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to ensure smooth project progression.
Communication Scope
Excellent verbal and written communication skills
Process & Methodology
planning, execution, finalization of projects, project management, coordinating and managing project tasks and deliverables, preparation of project proposals, timeframes, schedule, and budget, Monitor and track project performance
Full Job Description
About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com. A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions to secure digital collaboration data, sustain connections between people and ensure business resiliency in the modern digital workplace. At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! Job Description: We are a dynamic and innovative company seeking a motivated and enthusiastic Technical Associate to join our team. This is a unique opportunity to gain hands-on experience in technical support and project management through our 6-month AvePoint Technical Enrichment Program (ATEP). As a Technical Associate, you will be an integral part of our team, working closely with our project management team. This program is designed to provide you with a comprehensive understanding of the various aspects of our operations, while also giving you the opportunity to contribute to our ongoing projects. Responsibilities: Support and participate in the planning, e
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