Salesforce
AI CRM
TechnicalArchitect
Neural analysis suggests this role is
optimal for Senior candidates.
“Technical Architect at Salesforce. Skills: Technical Architecture, AI Expertise, Salesforce, Digital Transformation. Design system architecture. Develop development strategies”
What You'll Achieve.
Drive long-term Salesforce success; Ensure quality at every stage; Support continuous improvement; Support long-term Salesforce adoption; Optimize efficiency, quality, and speed; Own outcomes end-to-end
Industry & Context.
Solve complex customer challenges
What They're Looking For.
Must Have
6+ years in enterprise system development, CRM implementation, or IT consulting, 5 + years in a leadership role (Architect, Technical Lead, or Project Lead), Advanced proficiency in AI-augmented IDEs, Proficiency in state-of-the-art LLMs, Proven ability to leverage AI-powered tools throughout the entire delivery process, Skilled at structuring complex contexts and multi-step prompts for modernizing and refactoring legacy codebases, Knowledge of web application development, Knowledge of data modeling, Ability to configure cloud services, Ability to write code/scripts, Ability to validate operations, Exceptional communication and facilitation skills, Ability to lead complex projects, Ability to own outcomes end-to-end
Nice to Have
Knowledge in system integration, Knowledge in single sign-on (SSO), Knowledge in large data volume (LDV), Knowledge in DevOps processes, Knowledge in Agile processes, Experience with front-end frameworks such as React, Vue.js, or Angular, Familiarity with Salesforce solutions, Experience in large-scale CRM projects, Business-level English communication skills, Salesforce certifications
What You'll Do.
Design system architecture
Develop development strategies
Lead technical delivery
Build and govern DevOps organizations
Collaborate with global architects
How You'll Work.
Team & Collaboration
Collaborate with global architects; Collaborate with global teams
Communication Scope
Exceptional communication and facilitation skills; Business-level English communication skills
Process & Methodology
Lead technical delivery on Salesforce implementation projects, Lead complex projects
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ## The Experience The **Technical Architect** role is part of our Professional Services team within the Customer Success division. We are looking for a Technical Architect to serve as a **trusted technical consultant** , partnering with strategic enterprise clients to lead digital transformation (DX) and drive long-term Salesforce success. In this role, you will lead architecture design, guide implementation projects, and collaborate with global teams to deliver cutting-edge solutions — including **Agentforce** and **Data Cloud**. ## What You'll Actually Be Doing * **Architecture & Strategy:** Design overall system architecture and development strategies for enterprise clients, covering integration, security, and large-scale data processing. * **Project Leadership:** Lead technical delivery on Salesforce implementation projects, from proof of concept (PoC) through production, ensuring quality at every stage. * **Governance & DevOps:** Build and govern Center of Excellence (CoE) and DevOps organizations to support continuous improvement and long-term Salesforce adoption. * **Mentorship & Collaboration:** Mentor team members and collaborate with global a
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