Element Biosciences
TechnicalApplicationsScientist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Technical Applications Scientist at Element Biosciences. Skills: Applications support, Informatics support. Address applications inquiries. Address informatics inquiries”
Industry & Context.
Root cause analysis
Ability to lift up to 20 pounds, Flexible in working hours, Customer support during non-regular business hours, Domestic and International travel up to 10%
What They're Looking For.
Must Have
Minimum 1 year of experience with customer support, Minimum 1 year of experience in biotech industry, Experience parsing large instrument logs, Excellent verbal and written communications skills, Good technical writing abilities
Nice to Have
Masters Degree is a plus, Familiarity with Multi-omics workflows is a plus, Experience working with instrumentation with optics, microfluidics, and electromechanical systems is a plus
What You'll Do.
Address applications inquiries
Address informatics inquiries
Address customer concerns
Identify common patterns in logs
Drive action from log patterns
How You'll Work.
Team & Collaboration
Cross functionally with Commercial
Communication Scope
Verbal communication; Written communication
Full Job Description
At Element Biosciences, we are passionate about our mission to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness. We are seeking an experienced Technical Applications Scientist who will play a pivotal role in addressing applications and informatics inquiries and concerns for our customers. This position requires exceptional technical proficiency, customer management skills, and an ability to work cross functionally with Commercial and R Masters Degree is a plus Minimum 1 year of experience with customer support and/or in biotech industry Experience parsing large instrument logs to identify common patterns to drive action Familiarity with Multi-omics workflows is a plus Experience working with instrumentation with optics, microfluidics, and electromechanical systems is a plus Excellent verbal and written communications skills Must have good technical writing abilities Physical Requirements: Ability to lift up to 20 pounds Must be flexible in working hours as this position may require customer support during non-regular business hours Location: San Diego – onsite Travel: Domestic and International travel up to 10% Job Type: Full-time/Exempt Base Compensation Pay Range: $90,000 - $110,000 In addition to base compensation noted above, you will be eligible for stock options, discretionary annual bonus, no cost health insurance plans, 401k with company match, and flexible paid time off. Please note: Base compensation will depend on multiple factors, including geographic location, qualifications, and experience. We foster an environment such that all people are afforded the freedom to pursue their passions without regard to race, color, religion, national or ethnic origi
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