Dxc Technology
IT Services
TechnicalAccountManager(TAM)
“Technical Account Manager (TAM) at Dxc Technology. Skills: Technical Account Management, Service Delivery Leadership, Client Relationship Management, Technical Team Leadership. Own technical service delivery. Act as the primary technical delivery lead for the account”
What You'll Achieve.
Ensuring services are delivered reliably, securely, and in line with agreed commitments; Lift service performance and client satisfaction; Create real, measurable value for the client; Deliver cost-effective outcomes aligned to market expectations; Ensure improvements are both practical and sustainable; Strengthen service outcomes; Achieve positive outcomes
Industry & Context.
analytical and problem‑solving capability; Resolving issues
What They're Looking For.
Must Have
Degree qualification or equivalent practical experience, 5 + years in support services, project, or program delivery roles, 3 + years in a supervisory or people leadership capacity, Sound experience working within the technology industry, ideally in managed services environments, analytical and problem‑solving capability, Confident communicator, comfortable engaging with senior clients and technical teams alike, Proven leadership, organisation, and prioritisation skills, Commercial acumen with experience managing contracts, budgets, and service outcomes, Ability to balance client advocacy with operational and commercial realities, A collaborative mindset—you work well across teams and bring people with you
Nice to Have
Kubernetes a plus
What You'll Do.
Own technical service delivery
Act as the primary technical delivery lead for the account
Oversee day-to-day service delivery
Proactively managing risks and resolving issues
Drive continuous improvement across processes
Develop a deep understanding of client goals
Translate client needs into practical delivery actions
and automation to improve productivity
and deliver cost-effective outcomes
Maintain a hands-on focus on quality
and adherence to delivery frameworks
Ensure services are delivered in line with contracts
and governance expectations
Work closely with capability
and offering teams to introduce new technologies
and continuous improvements
Inspire and engage a team of technical professionals
Support capability development and recognise success
high‑performance culture
How You'll Work.
Team & Collaboration
Engaging with senior clients and technical teams; Working well across teams; Bringing people with you; Working closely with capability, delivery, and offering teams; Leading and engaging a team of technical professionals
Communication Scope
Confident communicator; Engaging with senior clients and technical teams alike
Process & Methodology
project delivery, program delivery
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